COVID-19 Roadrunners Courier Program

2022 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Transportation (Best in Category)

Year: 2022

San Bernardino County is unique in that it is the largest county in the contiguous United States with 20,105 square miles of varying terrain; ranging from mountains, valleys, and deserts. During the COVID-19 pandemic, ensuring life-saving medical resources reach 2.2 million residents posed a logistical challenge due to the distance from the central distribution hub, transportation conditions associated with weather and topography, and strained resources. San Bernardino County Department of Public Health (DPH) established the Roadrunners Courier Program (RCP) on May 12, 2021 to address timely, equitable, and viable distribution of life-saving medical resources across the County. The RCP consists of: • Well-trained staff, • Supplies, equipment, and vehicles • Formalized training program, • Communication strategy, and • Multi-county agency partnerships. With the RCP, San Bernardino County fulfilled over 2,300 deployments of medical resources such as testing supplies, vaccines, treatments, and therapeutics to 24 cities throughout the county, including underserved and at-risk populations. RCP increased access to COVID-19 medical resources by expeditiously delivering supplies regardless of distance and location.