COVID-19 Ambassador Program

2022 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Health (Best in Category)

Year: 2022

San Bernardino County Health Ambassadors (Ambassadors) are a team of public health professionals that provide COVID-19-related outreach and education in the community to address county-wide concerns of: health literacy, health equity, information gaps and vaccine hesitancy through the means of health promotion and education. The Ambassadors recognize there are many questions the community may have regarding COVID-19 and strive to aide San Bernardino County residents by providing reliable and up-to-date information pertaining to COVID-19 and locating resources such as: COVID-19 testing and vaccine sites, accessible healthcare clinics and providers, senior services, rental assistance, and more. Through the Ambassadors’ work, they have interacted with over 10,000 community members and distributed over 42,000 educational materials. From the launch of the Ambassador Program in July 2021, the Ambassadors have strengthened the community. On July 15th, 2021, San Bernardino County recorded having only a 42.5% fully vaccinated rate against COVID-19 in the vaccine-eligible population and as of February 15th, 2022, the County reported a 57% vaccination rate against COVID-19 in vaccine-eligible populations. Through their outstanding commitment to health promotion and education, the Ambassadors’ work have helped contribute to the substantial, 34.12% increase in vaccination rates throughout San Bernardino County.

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