The Court Advanced Routing E-filing System (CARES)

2023 NACo Achievement Award Winner

Los Angeles County, Calif., CA

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About the Program

Category: Information Technology (Best in Category)

Year: 2023

The Superior Court of California, County of Los Angeles (Court) developed the Court Advanced Routing E-filing System (CARES) as a new electronic document routing and control system for use by the clerical staff, judicial assistants, and judicial officers to process family law proposed orders. CARES is designed to work with the Court’s case management system. CARES provides a more efficient and streamlined process for managing family law proposed orders that reduces processing times, saves resources for the Court, and creates efficiencies for court users. The system is highly configurable in that it is easy to customize, permitting the real-time adjustment and customization of controls and functions according to user needs and input. Overall, CARES provides an efficient and effective solution for managing family law documentation within an optimized digital environment. Collective annotation distinguishes CARES from comparable routing solutions. The ability to access and contribute to notes regarding individual cases facilitates the most accurate information available to manage and resolve family law orders for the residents of Los Angeles County. As such, CARES demonstrates NACo’s value of advancing excellence in public service to help people and places thrive across America by harnessing collective knowledge and by cultivating collegiality, civility and inclusivity.