Community Association Registration (CAR)

About the Program

Category: Information Technology (Best in Category)

Year: 2023

After the tragedy and then heroic efforts of many due to the collapse of the Champlain Towers South in Surfside, FL, the public and Department of Regulatory and Economic Resources (RER) were faced with numerous system related challenges and opportunities. A common concern was the lack of available and transparent information on community associations, including its board members and financial standing. In collaboration with RER, the Information Technology Department (ITD) team elected to expand the already robust web application offering known as Gold Key in lieu of pursuing purchasing a software package. The resulting product, Community Association Registration (CAR), was accessible via the Gold Key portal and represents a centralized compilation of important and relevant documents on each community association. User-friendly application wizards were developed and customized to guide applicants through the self-registration process. Also, the ability for the user to upload pertinent documentation in support of the community association’s financial standing, took center stage in the design and software development decision making.