Child Support Regional Legal/Operations Training

2014 NACo Achievement Award Winner

San Bernardino County, Calif., CA

About the Program

Category: Human Services (Best in Category)

Year: 2014

In 2012 the San Bernardino Department of Child Support Services (SBDCSS), in collaboration with Orange and San Diego Counties, developed regional child support training for legal and operational staff which has continued quarterly since its inception. Historically training for child support has been conducted by the State Department of Child Support Services (DCSS) or the Child Support Directors Association (CSDA). Large scale trainings by DCSS or CSDA are held annually or on semi-regular intervals. Under that model, SBDCSS could send small numbers of staff to statewide training. The regional training concept offered opportunities to train a larger number of staff in San Bernardino and Orange County. The partnership amongst the three primary counties has proven to be a successful formula. By combining efforts, each of the three agencies was able to gain efficiencies that would not have been realized by any one of the counties working alone. To date, seven training sessions have been held (four in San Bernardino and three in Orange County) and approximately 350 child support professionals have been trained on various topics at the local level. By combining efforts and resources, this partnership has upgraded the level of training for county employees in each of the three agencies.

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