CFS View

2014 NACo Achievement Award Winner

San Bernardino County, Calif., CA

About the Program

Category: Human Services (Best in Category)

Year: 2014

The Children and Family Services (CFS) View is a communication channel designed by San Bernardino County Children and Family Services leadership to provide department updates, provide information regarding upcoming activities and discuss accomplishments and hot topics. CFS View occurs the first Monday of every month. Members of staff are able to watch a live feed of the presentation from their regional offices. When CFS View was implemented in May 2012, the primary focus of the presentation was to provide CFS staff with updates regarding the CFS Business Redesign initiatives being implemented to improve the Department’s operations. Over time, it has evolved to include information such as the Department’s efforts to realize its Mission and the County Vision. In addition, information on new program developments and staffing updates is provided. CFS View helps to convey important information directly to staff in a timely and consistent manner. Staff appreciates hearing important information directly from management and having the opportunity to ask pertinent questions relating to departmental operations.

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