Case Portal for Subpoena Management

About the Program

Category: Array (Best in Category)

Year: 2023

The Department of Health and Human Services (DHHS) is served with approximately 300 subpoenas yearly for records in a variety of court-involved matters. The Office of the County Attorney, HHS Division, is responsible for responding to each subpoena, filing appropriate motions in various courts, and coordinating the release of records consistent with the court’s orders. To address this workload and improve the subpoena action process, OCA HHS Division, worked with the Department of Technology and Enterprise Business Solutions (TEBS), Employee Productivity Solutions Division, to develop a paperless online portal for use by DHHS and OCA staff. The design and programming of the new portal started in February 2022 and completed in August 2022. The portal allows OCA staff to process subpoena responses online, track status and manage deadlines. The program allows OCA to summarize data for management analysis.