Business Filing & Registration Kiosk Application

About the Program

Category: Information Technology (Best in Category)

Year: 2012

The Los Angeles County Registrar-Recorder/County Clerk (RR/CC) implemented a new Business Filing and Registration Kiosk Application System in April 2011 to efficiently and effectively track and link filed documents, monies collected from fees and associated incoming documents throughout the filing process. The new system allows the RR/CC to ensure that the department will meet legal filing requirements and timely track and identify expiration dates of businesses that are no longer operating. The Business Filing and Registration Kiosk Application System provides efficiencies that reduce staff involvement time, expedites financial processing and eliminates the indexing process. The new kiosk application system enhances the Records Management System in the Business Filing and Registration (BF&R) Section by providing a complete audit trail of the status of each business registered with the RR/CC. Additionally, the filing process has been streamlined by shifting the data entry Indexing component to the public which eliminates the need for RR/CC staff to perform this task. Overall, this program has been a great success as it has increased efficiency for the department.