Business Filing and Registration System Online Payments and Identity Authentication

About the Program

Category: Information Technology (Best in Category)

Year: 2023

The Los Angeles County Registrar-Recorder/County Clerk (RR/CC) implemented a new Online Fictitious Business Name (FBN) filing portal on June 13, 2022, which allows for customers to complete the entire filing and payment process online, without having to come into one of our offices or mail in their documents. The customer pays using a credit card and the completed FBN is emailed back to the customer once complete. To facilitate this, Los Angeles County drafted a legislative proposal to update the CA Business and Professions Code to allow for online identification authentications to eliminate the need for the customer to utilize a notary. The team also worked closely with our credit card service provider (Lexis Nexis/VitalChek) to implement the online payment portal and identification authentication process to integrate with the County custom filing and cashiering system to make the entire process seamless and easy for customers to do from the comfort of their home or office.