Board of Commissioners Digital Meeting Resources and Technology Updates Project

2022 NACo Achievement Award Winner

Oakland County, Mich., MI

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About the Program

Category: Information Technology (Best in Category)

Year: 2022

Each month, the Oakland County Board of Commissioners (BOC) hosts numerous public meetings, for which staff dedicate dozens of hours to prepare and commissioners must be equipped to conduct business. The COVID-19 pandemic quickly brought to light gaps in technology and accessibility that many governmental entities had, particularly as they related to how residents view and participate in public meetings remotely. It also created opportunities for improving efficiencies moving forward. Through the Board of Commissioners Digital Meeting Resources and Technology Updates Project, the Board responded to the new needs the pandemic presented and ensured that all solutions would provide benefits in a post-pandemic environment. To do this, the BOC digitized its agenda management processes and greatly expanded audio-visual capabilities in three public meeting rooms. This resulted in greater access to view remote meeting webcasts and meeting resources for the public; reduced redundancies for staff; the ability to update meeting resources more quickly; better technology capabilities for onsite and remote presentations during meetings; electronic voting; automatized/digitized meeting minutes creation; digitized approval flows; and improved production of meeting webcasts.