Asset Management Level of Service – Budget Process

2023 NACo Achievement Award Winner

Maricopa County, Ariz., AZ

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About the Program

Category: Transportation (Best in Category)

Year: 2023

The Maricopa County Department of Transportation (MCDOT) plans, designs, builds, maintains, and operates approximately 2,500 miles of roadway within the unincorporated areas of the County. The roadway network comprises a vast number of ancillary assets, including close to 2,300 catch basins, more than 12,300 curb ramps, roughly 192,000 linear feet of guardrail, and nearly 6,700,000 linear feet of sidewalk. In order to sustain an excellent level of service (LOS), MCDOT’s Asset Management team made improvements to the process used to track the condition of these ancillary assets. MCDOT evaluates the condition of its non-pavement assets twice a year. Prior to the implementation of the improved process, crews would evaluate randomly chosen 0.1-mile segments of roadway, collecting data on any ancillary asset within that segment. This sample-based approach was not representative of the overall condition of the network; however, because asset types vary from segment to segment. In 2022, Asset Management modified the process and crews began taking samples by specific asset type. Further, the team redefined the deficiency criteria, implemented a training program for evaluators, and made the results available to view online. By using this new approach, MCDOT is now more effectively planning, budgeting, and managing its asset maintenance work.