Arrowhead Regional Medical Center Launches New Pilot Program Pulsara Which Enables Faster Care and Better Communication

2022 NACo Achievement Award Winner

San Bernardino County, Calif., CA

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About the Program

Category: Health (Best in Category)

Year: 2022

Arrowhead Regional Medical Center has partnered with Pulsara, a HIPAA-compliant mobile application to create a pilot program that unites different departments or organizations by replacing multiple phone calls, radio reports, faxes, and pagers with one unified patient channel so that care providers experience reduced treatment times, reduced costs, and improve the lives of both patients and caregivers. With this partnership, ARMC ultimately seeks to provide enhanced hospital support for first responders (immediate access and telehealth), and, if fully implemented, provide a platform to assist in managing mass casualty incidents. In this pilot program, ARMC has collaborated with 16 first responder teams, including 11 County Fire and five Rialto Fire stations, ultimately facilitating approximately 100 patient transport calls since its implementation.

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