This webinar will be held via Zoom Webinar. If you have issues registering or accessing the webinar platform, please email

Join NACo’s Technology Xchange initiatives for this collaborative webinar that showcases successful programs in human services.

The webinar will focus on the use of collaborative governance to improve the outcomes and efficiency of county human service delivery. Collaborative governance provides a structure to support the coordinated delivery of services, bridging the spectrum of health, human and social services, for individuals with intellectual, mental health and/or physical disabilities and children and families involved in the child welfare system. Specific examples will be provided of collaborative governance structures and how those structures have resulted in improved outcomes for individuals and families. Research on the concept will also be discussed. 

Audience Key Takeaways

  1. Gain a basic understanding of the concept of collaborative governance.
  2. Gain a basic understanding of the research supporting the concept of collaborative governance.
  3. Understand how the use of cross system data and communication can help to address current barriers in county human services.
  4. Learn more about implementation successes in a county delivered human social services system.


Cathy Arbogast

Cathy Arbogast

Administrator for Centre County Mental Health/Intellectual Disabilities/Early Intervention
Joseph Hafer

Joseph A. Hafer, Ph.D.

Assistant professor in the Department of Public and Nonprofit Administration
James Welty

James Welty

Behavioral Health Lead and Senior Consultant for CAI Health and Human Services
Image of Rita-Reynolds-2.png

Rita Reynolds

Chief Information Officer

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