Blog

U.S. Department of Agriculture launches AskUSDA Contact Center Program

  • Blog

    U.S. Department of Agriculture launches AskUSDA Contact Center Program

    On November 18, the U.S. Department of Agriculture (USDA) announced the official launch of the AskUSDA Contact Center program – a centralized hub for phone, chat and web inquiries. AskUSDA also contains thousands of answers to frequently asked questions for USDA programs that serve a variety of audiences. This new portal will help streamline and improve USDA’s customer service process for recipients of nutrition services, disaster aid or federal grants and loans.

    USDA provides many critical programs and services that counties – particularly rural counties – rely on. While there are many funding opportunities for rural counties through USDA loan and grant programs, the application process for these funds can be challenging to navigate. Earlier this year, in response to the COVID-19 pandemic, USDA announced their COVID-19 Federal Rural Resource Guide which contains information about programs and funding opportunities for rural counties to help address the public health crisis. AskUSDA will help county officials better understand these new resources and navigate the application process more efficiently.

    The public can contact AskUSDA by phone at (833) ONE-USDA between 9:00 am-5:30 pm EST on weekdays. The website is available 24/7 and live chat agents are available 10:00 am-6:00 pm EST on weekdays. Inquiries can also be sent via email at any time to askusda@usda.gov.

    On November 18, the U.S. Department of Agriculture (USDA) announced the official launch of the AskUSDA Contact Center program – a centralized hub for phone, chat and web inquiries.
    2020-12-03
    Blog
    2023-04-12
USDA launches central hub for online inquiries County residents can directly inquire about programs through the USDA’s new online Contact Center program

On November 18, the U.S. Department of Agriculture (USDA) announced the official launch of the AskUSDA Contact Center program – a centralized hub for phone, chat and web inquiries. AskUSDA also contains thousands of answers to frequently asked questions for USDA programs that serve a variety of audiences. This new portal will help streamline and improve USDA’s customer service process for recipients of nutrition services, disaster aid or federal grants and loans.

USDA provides many critical programs and services that counties – particularly rural counties – rely on. While there are many funding opportunities for rural counties through USDA loan and grant programs, the application process for these funds can be challenging to navigate. Earlier this year, in response to the COVID-19 pandemic, USDA announced their COVID-19 Federal Rural Resource Guide which contains information about programs and funding opportunities for rural counties to help address the public health crisis. AskUSDA will help county officials better understand these new resources and navigate the application process more efficiently.

The public can contact AskUSDA by phone at (833) ONE-USDA between 9:00 am-5:30 pm EST on weekdays. The website is available 24/7 and live chat agents are available 10:00 am-6:00 pm EST on weekdays. Inquiries can also be sent via email at any time to askusda@usda.gov.

  • Basic page

    Agriculture & Rural Affairs Steering Committee

    Responsible for all matters pertaining to USDA agriculture, rural development programs, rural renewable energy development, research and extension, food safety, and conservation programs.  Policy Platform 2023-2024 2023 NACo Legislative Priorities
    page

    <p>Responsible for all matters pertaining to USDA agriculture, rural development programs, rural renewable energy development, research and extension, food safety, and conservation programs.&nbsp;</p>

  • Basic page

    Human Services & Education Steering Committee

    All matters pertaining to children’s issues, foster care,  public assistance and income support, services to senior citizens and individuals with disabilities, immigration policy, social services, and elementary, secondary and post-secondary education. Policy Platform & Resolutions 2022-2023 2022 NACo Legislative Priorities
    page

    <p>All matters pertaining to children&rsquo;s issues, foster care,&nbsp; public assistance and income support, services to senior citizens and individuals with disabilities, immigration policy, social services, and elementary,

Related Posts

Related Resources

More From