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County Tech Xchange: COVID-19 Software Guide for Counties

Mar. 23, 2020
Tags: Telecommunications & Technology

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    County Tech Xchange: COVID-19 Software Guide for Counties

    COVID-19 Free Software Options

    CISCO WebEx

    Cisco is offering free meeting software and supports unlimited usage, supports up to 100 people per meeting, and has toll dial-in availability.

    • Learn more

    Citibot

    Citibot is offering free text message services to municipalities to help them keep their citizens updated with the latest information regarding COVID-19.

    • Learn more

    Comcast

    Comcast is offering low-cost internet to low-income families. New internet essential customers will receive two free months of Internet service, which is available to all qualified low-income households.

    • Learn more

    ESRI Coronavirus Response

    A collection of maps and apps that can be used by Public Health agencies to understand the impact of coronavirus (COVID-19). The organization needs to deploy Coronavirus Response on ArcGIS Organization. The series of ArcGIS applications can be used to monitor coronavirus cases, track the impact on public gathering places (for example, schools, government buildings, common places), inventory testing sites, and share this information with the public.

    • Learn more

    Granicus

    This toolkit shows free Granicus tools for local governments to implement easily and quickly to help stop the spread of misinformation. This includes govNews embeddable widgets, sign-up overlay, govNews search bar and coming soon the govNews Feed.

    • Learn More

    Hangouts

    Google will provide free access to the advanced Hangouts meeting service to all G-Suite and G-Suite for Education customers across the globe until July 1, 2020

    • Learn more

    IBM

    With COVID-19 affecting over 200 countries, areas and territories, IBM is helping government agencies, healthcare organizations and academic institutions throughout the world use AI to put critical data and information into the hands of their citizens. Counties are on the front lines in responding to the COVID-19 pandemic - see how local as well as state and national governments are using Watson Assistant for Citizens to help scale their emergency response: More information can be found in the IBM News Room.

    • Learn More

    LogMeIn

    Providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities & Non-Profit organizations, and current LogMeIn customers.

    • Learn more

    Microsoft Teams

    Microsoft is offering a free version of MS Teams for organizations using Office 365, so their teams can collaborate better in terms of team chat, meetings, and file sharing.

    • Learn more

    Remote Utilities:

    Allows remote access up to 10 PCs. The service provides several tools to help with pairing process, including a Viewer for the computer you want to use as a controller. Remote access modules include task manager, file transfer, power control, and text chat.

    • Learn more

    Salesforce

    Salesforce is providing the following tools and resources:

    Health Cloud:  Through Health Cloud, Salesforce will provide free access to technology for emergency response teams, call centers, and care management teams for health systems affected by coronavirus.

    • Learn more

    Tableau:  Through a free data resource hub, Salesforce aims to provide organizations ability to see and understand coronavirus data in near real-time. This includes data compiled from John Hopkins University, WHO and CDC.

    • Learn more

    Quip Starter:  Salesforce is providing free Quip Starter to its customers and non-profit organizations through September 30, 2020. The tools help teams collaborate while working remotely.

    • Learn more

    Spectrum

    Offering low-cost internet to students. The company will install broadband and Wi-Fi in new student households free of charge and provide access for 60 days. The offer is also available to families with both K-12 and college students. To enroll call-1-844-488-8395.

    • Learn more

    Splunk

    The Splunk Corona Virus dashboard is provided through Github as an informational tool without charge to all those who are working to understand and combat COVID-19.

    • Learn more

    StaySafeOnline

    The National Cyber Security Alliance, has launched the COVID-19 Security Resource Library to provide organizations and individuals with resources they can use and share.  This library features free and updated information on current scams, cyber threats, remote working, disaster relief, and more relevant and helpful information to address security and privacy concerns surrounding the global COVID-19 outbreak.

    • Learn more

    T-Mobile

    T-Mobike is providing unlimited data to all current customers who have plans with data for next 60 days. It will also provide additional data to mobile hotspot users.

    • Learn more

    Wizer

    Wizer is providing free Security Awareness training for employees and citizens.  Short whiteboard videos have been developed to cover cyber security issues that all citizens need to be aware of.  A former Michigan County IT Director is part of their team.

    • Learn more

    Workplace by Facebook

    Facebook is making available Workplace to emergency services and government organizations - Workplace brings video calling, instant messaging and information sharing together in a simple tool that anybody can pick up and use.

    • Learn more

    Free Security Tools

    How strong is your password?

    • Password Meter

    How can I manage my password?

    • LastPass

    Activate two-factor authentication

    • If you want to check what services offer users the possibility to activate two factor authentication use TwoFactorAuth

    How can I know if my account was breached?

    • Breach Alarm – for stolen password
    • Have I been pwned? – for past breaches

    How do I stay updated about data breaches?

    • World’s biggest data breaches – visual tool.
    • Data Breaches – blog that gathers all data breaches.
    • Privacy Rights data breaches – list of data breaches since 2005

    How can I ensure I am Safe Browsing?

    • Keep Apps like BROWSERS, PLUG-INS, ADD_ONS up to date.

    How can I avoid phishing or malware attacks? It’s always best that you don’t click on any links that you don’t know. The links that look perfectly legitimate or similar can be checked on:

    • Redirect Detective
    Find software resources for counties addressing the COVID-19 pandemic 
    2020-03-23
    Document
    2020-04-24

COVID-19 Free Software Options

CISCO WebEx

Cisco is offering free meeting software and supports unlimited usage, supports up to 100 people per meeting, and has toll dial-in availability.

Citibot

Citibot is offering free text message services to municipalities to help them keep their citizens updated with the latest information regarding COVID-19.

Comcast

Comcast is offering low-cost internet to low-income families. New internet essential customers will receive two free months of Internet service, which is available to all qualified low-income households.

ESRI Coronavirus Response

A collection of maps and apps that can be used by Public Health agencies to understand the impact of coronavirus (COVID-19). The organization needs to deploy Coronavirus Response on ArcGIS Organization. The series of ArcGIS applications can be used to monitor coronavirus cases, track the impact on public gathering places (for example, schools, government buildings, common places), inventory testing sites, and share this information with the public.

Granicus

This toolkit shows free Granicus tools for local governments to implement easily and quickly to help stop the spread of misinformation. This includes govNews embeddable widgets, sign-up overlay, govNews search bar and coming soon the govNews Feed.

Hangouts

Google will provide free access to the advanced Hangouts meeting service to all G-Suite and G-Suite for Education customers across the globe until July 1, 2020

IBM

With COVID-19 affecting over 200 countries, areas and territories, IBM is helping government agencies, healthcare organizations and academic institutions throughout the world use AI to put critical data and information into the hands of their citizens. Counties are on the front lines in responding to the COVID-19 pandemic - see how local as well as state and national governments are using Watson Assistant for Citizens to help scale their emergency response: More information can be found in the IBM News Room.

LogMeIn

Providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities & Non-Profit organizations, and current LogMeIn customers.

Microsoft Teams

Microsoft is offering a free version of MS Teams for organizations using Office 365, so their teams can collaborate better in terms of team chat, meetings, and file sharing.

Remote Utilities:

Allows remote access up to 10 PCs. The service provides several tools to help with pairing process, including a Viewer for the computer you want to use as a controller. Remote access modules include task manager, file transfer, power control, and text chat.

Salesforce

Salesforce is providing the following tools and resources:

Health Cloud:  Through Health Cloud, Salesforce will provide free access to technology for emergency response teams, call centers, and care management teams for health systems affected by coronavirus.

Tableau:  Through a free data resource hub, Salesforce aims to provide organizations ability to see and understand coronavirus data in near real-time. This includes data compiled from John Hopkins University, WHO and CDC.

Quip Starter:  Salesforce is providing free Quip Starter to its customers and non-profit organizations through September 30, 2020. The tools help teams collaborate while working remotely.

Spectrum

Offering low-cost internet to students. The company will install broadband and Wi-Fi in new student households free of charge and provide access for 60 days. The offer is also available to families with both K-12 and college students. To enroll call-1-844-488-8395.

Splunk

The Splunk Corona Virus dashboard is provided through Github as an informational tool without charge to all those who are working to understand and combat COVID-19.

StaySafeOnline

The National Cyber Security Alliance, has launched the COVID-19 Security Resource Library to provide organizations and individuals with resources they can use and share.  This library features free and updated information on current scams, cyber threats, remote working, disaster relief, and more relevant and helpful information to address security and privacy concerns surrounding the global COVID-19 outbreak.

T-Mobile

T-Mobike is providing unlimited data to all current customers who have plans with data for next 60 days. It will also provide additional data to mobile hotspot users.

Wizer

Wizer is providing free Security Awareness training for employees and citizens.  Short whiteboard videos have been developed to cover cyber security issues that all citizens need to be aware of.  A former Michigan County IT Director is part of their team.

Workplace by Facebook

Facebook is making available Workplace to emergency services and government organizations - Workplace brings video calling, instant messaging and information sharing together in a simple tool that anybody can pick up and use.

Free Security Tools

How strong is your password?

How can I manage my password?

Activate two-factor authentication

  • If you want to check what services offer users the possibility to activate two factor authentication use TwoFactorAuth

How can I know if my account was breached?

How do I stay updated about data breaches?

How can I ensure I am Safe Browsing?

  • Keep Apps like BROWSERS, PLUG-INS, ADD_ONS up to date.

How can I avoid phishing or malware attacks? It’s always best that you don’t click on any links that you don’t know. The links that look perfectly legitimate or similar can be checked on:

Standard
  • Health
    Reports & Toolkits

    COVID-19 Recovery Clearinghouse

    The COVID-19 Recovery Clearinghouse features timely resources for counties, including allocation estimations, examples of county programs using federal coronavirus relief funds, the latest news and more.
  • Telecommunications & Technology
    Basic page

    County Tech Xchange

    The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.

Related News

Related Resources

Spotlight

  • Health
    Reports & Toolkits

    COVID-19 Recovery Clearinghouse

    The COVID-19 Recovery Clearinghouse features timely resources for counties, including allocation estimations, examples of county programs using federal coronavirus relief funds, the latest news and more.
  • Telecommunications & Technology
    Basic page

    County Tech Xchange

    The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.

Related Resources

  • Telecommunications & Technology
    Reports & Toolkits

    NACo Technology Guide for County Leaders: Workforce

    The NACo County Technology Advisory Council, with input from the Tech Xchange and the NACo Workforce Advisory Board, has developed a guide on workforce retention and recruitment for technology workers. This guide provides an overview, along with benefits and questions to consider in the technology recruitment and retention process 
  • Telecommunications & Technology
    Policy Brief

    Support the Deployment of Next Generation 911 Bill

    Urge your Members of Congress to support legislation to provide funding for the deployment of Next Generation 9-1-1 and for other purposes. Introduced by Sen. Amy Klobuchar (D-Minn.) in the previous Congress, the legislation would provide for the establishment of Next Generation 9-1-1 and would vastly improve interoperability with regards to all emergency communication systems. The bill would also establish a Next Generation 9-1-1 cybersecurity center to coordinate with state, local and regional governments to detect and prevent cybersecurity intrusions related to Next Generation 9-1-1.

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