County Tech Xchange: COVID-19 Software Guide for Counties
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DocumentFind software resources for counties addressing the COVID-19 pandemicCounty Tech Xchange: COVID-19 Software Guide for CountiesMarch 23, 2020March 23, 2020, 1:30 pm
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County Tech Xchange: COVID-19 Software Guide for Counties
COVID-19 Free Software Options
CISCO WebEx
Cisco is offering free meeting software and supports unlimited usage, supports up to 100 people per meeting, and has toll dial-in availability.
- Learn more
Citibot
Citibot is offering free text message services to municipalities to help them keep their citizens updated with the latest information regarding COVID-19.
- Learn more
Comcast
Comcast is offering low-cost internet to low-income families. New internet essential customers will receive two free months of Internet service, which is available to all qualified low-income households.
- Learn more
ESRI Coronavirus Response
A collection of maps and apps that can be used by Public Health agencies to understand the impact of coronavirus (COVID-19). The organization needs to deploy Coronavirus Response on ArcGIS Organization. The series of ArcGIS applications can be used to monitor coronavirus cases, track the impact on public gathering places (for example, schools, government buildings, common places), inventory testing sites, and share this information with the public.
- Learn more
Granicus
This toolkit shows free Granicus tools for local governments to implement easily and quickly to help stop the spread of misinformation. This includes govNews embeddable widgets, sign-up overlay, govNews search bar and coming soon the govNews Feed.
- Learn More
Hangouts
Google will provide free access to the advanced Hangouts meeting service to all G-Suite and G-Suite for Education customers across the globe until July 1, 2020
- Learn more
IBM
With COVID-19 affecting over 200 countries, areas and territories, IBM is helping government agencies, healthcare organizations and academic institutions throughout the world use AI to put critical data and information into the hands of their citizens. Counties are on the front lines in responding to the COVID-19 pandemic - see how local as well as state and national governments are using Watson Assistant for Citizens to help scale their emergency response: More information can be found in the IBM News Room.
- Learn More
LogMeIn
Providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities & Non-Profit organizations, and current LogMeIn customers.
- Learn more
Microsoft Teams
Microsoft is offering a free version of MS Teams for organizations using Office 365, so their teams can collaborate better in terms of team chat, meetings, and file sharing.
- Learn more
Remote Utilities:
Allows remote access up to 10 PCs. The service provides several tools to help with pairing process, including a Viewer for the computer you want to use as a controller. Remote access modules include task manager, file transfer, power control, and text chat.
- Learn more
Salesforce
Salesforce is providing the following tools and resources:
Health Cloud: Through Health Cloud, Salesforce will provide free access to technology for emergency response teams, call centers, and care management teams for health systems affected by coronavirus.
- Learn more
Tableau: Through a free data resource hub, Salesforce aims to provide organizations ability to see and understand coronavirus data in near real-time. This includes data compiled from John Hopkins University, WHO and CDC.
- Learn more
Quip Starter: Salesforce is providing free Quip Starter to its customers and non-profit organizations through September 30, 2020. The tools help teams collaborate while working remotely.
- Learn more
Spectrum
Offering low-cost internet to students. The company will install broadband and Wi-Fi in new student households free of charge and provide access for 60 days. The offer is also available to families with both K-12 and college students. To enroll call-1-844-488-8395.
- Learn more
Splunk
The Splunk Corona Virus dashboard is provided through Github as an informational tool without charge to all those who are working to understand and combat COVID-19.
- Learn more
StaySafeOnline
The National Cyber Security Alliance, has launched the COVID-19 Security Resource Library to provide organizations and individuals with resources they can use and share. This library features free and updated information on current scams, cyber threats, remote working, disaster relief, and more relevant and helpful information to address security and privacy concerns surrounding the global COVID-19 outbreak.
- Learn more
T-Mobile
T-Mobike is providing unlimited data to all current customers who have plans with data for next 60 days. It will also provide additional data to mobile hotspot users.
- Learn more
Wizer
Wizer is providing free Security Awareness training for employees and citizens. Short whiteboard videos have been developed to cover cyber security issues that all citizens need to be aware of. A former Michigan County IT Director is part of their team.
- Learn more
Workplace by Facebook
Facebook is making available Workplace to emergency services and government organizations - Workplace brings video calling, instant messaging and information sharing together in a simple tool that anybody can pick up and use.
- Learn more
Free Security Tools
How strong is your password?
- Password Meter
How can I manage my password?
- LastPass
Activate two-factor authentication
- If you want to check what services offer users the possibility to activate two factor authentication use TwoFactorAuth
How can I know if my account was breached?
- Breach Alarm – for stolen password
- Have I been pwned? – for past breaches
How do I stay updated about data breaches?
- World’s biggest data breaches – visual tool.
- Data Breaches – blog that gathers all data breaches.
- Privacy Rights data breaches – list of data breaches since 2005
How can I ensure I am Safe Browsing?
- Keep Apps like BROWSERS, PLUG-INS, ADD_ONS up to date.
How can I avoid phishing or malware attacks? It’s always best that you don’t click on any links that you don’t know. The links that look perfectly legitimate or similar can be checked on:
- Redirect Detective
Find software resources for counties addressing the COVID-19 pandemic2020-03-23Document2020-04-24
COVID-19 Free Software Options
![]() |
CISCO WebExCisco is offering free meeting software and supports unlimited usage, supports up to 100 people per meeting, and has toll dial-in availability. |
![]() |
CitibotCitibot is offering free text message services to municipalities to help them keep their citizens updated with the latest information regarding COVID-19. |
![]() |
ComcastComcast is offering low-cost internet to low-income families. New internet essential customers will receive two free months of Internet service, which is available to all qualified low-income households. |
![]() |
ESRI Coronavirus ResponseA collection of maps and apps that can be used by Public Health agencies to understand the impact of coronavirus (COVID-19). The organization needs to deploy Coronavirus Response on ArcGIS Organization. The series of ArcGIS applications can be used to monitor coronavirus cases, track the impact on public gathering places (for example, schools, government buildings, common places), inventory testing sites, and share this information with the public. |
![]() |
GranicusThis toolkit shows free Granicus tools for local governments to implement easily and quickly to help stop the spread of misinformation. This includes govNews embeddable widgets, sign-up overlay, govNews search bar and coming soon the govNews Feed. |
![]() |
HangoutsGoogle will provide free access to the advanced Hangouts meeting service to all G-Suite and G-Suite for Education customers across the globe until July 1, 2020 |
![]() |
IBMWith COVID-19 affecting over 200 countries, areas and territories, IBM is helping government agencies, healthcare organizations and academic institutions throughout the world use AI to put critical data and information into the hands of their citizens. Counties are on the front lines in responding to the COVID-19 pandemic - see how local as well as state and national governments are using Watson Assistant for Citizens to help scale their emergency response: More information can be found in the IBM News Room. |
![]() |
LogMeInProviding free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities & Non-Profit organizations, and current LogMeIn customers. |
![]() |
Microsoft TeamsMicrosoft is offering a free version of MS Teams for organizations using Office 365, so their teams can collaborate better in terms of team chat, meetings, and file sharing. |
![]() |
Remote Utilities:Allows remote access up to 10 PCs. The service provides several tools to help with pairing process, including a Viewer for the computer you want to use as a controller. Remote access modules include task manager, file transfer, power control, and text chat. |
![]() |
SalesforceSalesforce is providing the following tools and resources: Health Cloud: Through Health Cloud, Salesforce will provide free access to technology for emergency response teams, call centers, and care management teams for health systems affected by coronavirus. Tableau: Through a free data resource hub, Salesforce aims to provide organizations ability to see and understand coronavirus data in near real-time. This includes data compiled from John Hopkins University, WHO and CDC. Quip Starter: Salesforce is providing free Quip Starter to its customers and non-profit organizations through September 30, 2020. The tools help teams collaborate while working remotely. |
![]() |
SpectrumOffering low-cost internet to students. The company will install broadband and Wi-Fi in new student households free of charge and provide access for 60 days. The offer is also available to families with both K-12 and college students. To enroll call-1-844-488-8395. |
![]() |
SplunkThe Splunk Corona Virus dashboard is provided through Github as an informational tool without charge to all those who are working to understand and combat COVID-19. |
![]() |
StaySafeOnlineThe National Cyber Security Alliance, has launched the COVID-19 Security Resource Library to provide organizations and individuals with resources they can use and share. This library features free and updated information on current scams, cyber threats, remote working, disaster relief, and more relevant and helpful information to address security and privacy concerns surrounding the global COVID-19 outbreak. |
![]() |
T-MobileT-Mobike is providing unlimited data to all current customers who have plans with data for next 60 days. It will also provide additional data to mobile hotspot users. |
![]() |
WizerWizer is providing free Security Awareness training for employees and citizens. Short whiteboard videos have been developed to cover cyber security issues that all citizens need to be aware of. A former Michigan County IT Director is part of their team. |
![]() |
Workplace by FacebookFacebook is making available Workplace to emergency services and government organizations - Workplace brings video calling, instant messaging and information sharing together in a simple tool that anybody can pick up and use. |
Free Security Tools
How strong is your password?
How can I manage my password?
Activate two-factor authentication
- If you want to check what services offer users the possibility to activate two factor authentication use TwoFactorAuth
How can I know if my account was breached?
- Breach Alarm – for stolen password
- Have I been pwned? – for past breaches
How do I stay updated about data breaches?
- World’s biggest data breaches – visual tool.
- Data Breaches – blog that gathers all data breaches.
- Privacy Rights data breaches – list of data breaches since 2005
How can I ensure I am Safe Browsing?
- Keep Apps like BROWSERS, PLUG-INS, ADD_ONS up to date.
How can I avoid phishing or malware attacks? It’s always best that you don’t click on any links that you don’t know. The links that look perfectly legitimate or similar can be checked on:
Standard-
Reports & Toolkits
COVID-19 Recovery Clearinghouse
The COVID-19 Recovery Clearinghouse features timely resources for counties, including allocation estimations, examples of county programs using federal coronavirus relief funds, the latest news and more. -
Basic page
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
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Webinar
Whole-of-State 2.0: A Tale of Two States and Counties
Mar. 9, 2023 , 1:00 pm – 2:00 pmUnable to attend? Watch the recording below. No matter where you are in your cybersecurity journey - you've probably heard of Whole-of-State. What does this mean for your jurisdiction? -
Webinar
NACo Cyberattack Simulation: Election Disruptions
Feb. 27, 2023 – Mar. 3, 2023Presented by the NACo County Tech Xchange and Professional Development Academy -
Webinar
Executive Perspectives on Preparing for an ERP Replacement Project
Feb. 22, 2023 , 3:00 pm – 4:00 pmUnable to attend? Watch the recording below. -
County News
‘When we’re not connected, we’re not safe,’ because buildings block radio
In a room packed with about 100 conference attendees, Guilford County, N.C. Commissioner Alan Perdue gave a powerful presentation Saturday morning on the importance of clear communication among emergency responders. -
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Reports & Toolkits
NACo Technology Guide for County Leaders: Workforce
The NACo County Technology Advisory Council, with input from the Tech Xchange and the NACo Workforce Advisory Board, has developed a guide on workforce retention and recruitment for technology workers. This guide provides an overview, along with benefits and questions to consider in the technology recruitment and retention process
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Webinar
NACo Cyberattack Simulation: Internet of Things
June 12, 2023 – June 16, 2023Presented by the NACo County Tech Xchange and Professional Development Academy06121:00 pm<p><em>Presented by the NACo County Tech Xchange and Professional Development Academy</em></p>
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Webinar
NACo Cyberattack Simulation: Ransomware
September 11, 2023 – September 15, 2023Presented by the NACo County Tech Xchange and Professional Development Academy09111:00 pm<p><em>Presented by the NACo County Tech Xchange and Professional Development Academy</em></p>
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Webinar
NACo Cyberattack Simulation: Employee Management
December 4, 2023 – December 8, 2023Presented by the NACo County Tech Xchange and Professional Development Academy12041:00 pm<p><em>Presented by the NACo County Tech Xchange and Professional Development Academy</em></p>
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Basic page
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.pagepagepage<table border="1" cellpadding="1" cellspacing="1" style="width:100%" summary="call-out transparent">
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TestIT: How Fast is Your Broadband
NACo has partnered with the Local Initiatives Support Corporation (LISC) and the Rural Community Assistance Partnership (RCAP) to develop a mobile app designed to identify areas with low or no connectivity to help ensure adequate funding for broadband infrastructure is provided across the country.pagepagepage<table border="1" cellpadding="1" cellspacing="1" style="width:100%" summary="call-out">
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Telecommunications & Technology Steering Committee
All matters pertaining to telecommunications and technology policy, including, but not limited to, the county role as a telecommunications regulator, service provider, and consumer, cable services technology and implementation, information technology development and implementation, information technology innovation, e-governance, and geo-spatial data collection and utilization.pagepagepage<p>All matters pertaining to telecommunications and technology policy, including, but not limited to, the county role as a telecommunications regulator, service provider, and consumer, cable services technology and implementation, info
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Reports & Toolkits
Implementing Infrastructure Investments at the County Level: The Bipartisan Infrastructure Law (P.L. 117-58)
As intergovernmental partners, counties play a key role in ensuring the successful interpretation and implementation of the BILReports & Toolkitsdocument100710:00 amReports & Toolkits<table border="1" cellpadding="1" cellspacing="1" style="width:100%" summary="call-out transparent jump">
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Related News
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County News‘When we’re not connected, we’re not safe,’ because buildings block radioFeb. 11, 2023
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County NewsTikTok: It’s hip, it’s fun and it’s a security riskJan. 24, 2023
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BlogData sharing paramount in modern county operationsDec. 16, 2022
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VideoCIO Forum: RISE to the FutureFeb. 10, 2023
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Reports & ToolkitsNACo Technology Guide for County Leaders: WorkforceFeb. 2, 2023
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Spotlight
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Reports & Toolkits
COVID-19 Recovery Clearinghouse
The COVID-19 Recovery Clearinghouse features timely resources for counties, including allocation estimations, examples of county programs using federal coronavirus relief funds, the latest news and more. -
Basic page
County Tech Xchange
The NACo County Tech Xchange is an online portal designed to connect county CIOs, IT Directors, CISOs, and other county IT leadership. This portal provides valuable resources in a central location that counties can use to improve their overall technology infrastructure.
Related Resources
-
County News
‘When we’re not connected, we’re not safe,’ because buildings block radio
In a room packed with about 100 conference attendees, Guilford County, N.C. Commissioner Alan Perdue gave a powerful presentation Saturday morning on the importance of clear communication among emergency responders. -
County News
TikTok: It’s hip, it’s fun and it’s a security risk
What threat does TikTok pose to data security, and how should counties regulate its use on government-issued devices? -
Blog
Data sharing paramount in modern county operations
Everyone wants data. Everyone needs authoritative data. GIS is the underlying infrastructure for sharing data instantly in your county.
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Reports & Toolkits
NACo Technology Guide for County Leaders: Workforce
The NACo County Technology Advisory Council, with input from the Tech Xchange and the NACo Workforce Advisory Board, has developed a guide on workforce retention and recruitment for technology workers. This guide provides an overview, along with benefits and questions to consider in the technology recruitment and retention process -
Policy Brief
Support the Deployment of Next Generation 911 Bill
Urge your Members of Congress to support legislation to provide funding for the deployment of Next Generation 9-1-1 and for other purposes. Introduced by Sen. Amy Klobuchar (D-Minn.) in the previous Congress, the legislation would provide for the establishment of Next Generation 9-1-1 and would vastly improve interoperability with regards to all emergency communication systems. The bill would also establish a Next Generation 9-1-1 cybersecurity center to coordinate with state, local and regional governments to detect and prevent cybersecurity intrusions related to Next Generation 9-1-1.
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Upcoming Events
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22Mar2023Webinar
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Mar. 22, 2023 , 2:00 pm – 3:00 pm -
23Mar2023Webinar
BRECC National Network: Shaping your Coal Community’s Approach to Economic Diversification
Mar. 23, 2023 , 3:00 pm – 4:00 pm -
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The Bipartisan Infrastructure Law: Breaking Down USDOT’s Electric Vehicle (EV) Discretionary Grant for Counties
Mar. 24, 2023 , 11:00 am – 12:00 pm
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