RTT Recording Employee Training Program

2018 NACo Achievement Award Winner

Broward County, Fla., FL

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About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2018

Broward County’s Records, Taxes and Treasury Division Recording Section is successfully providing a comprehensive six week group training program to all new hire employees. Since implementation, this improved training program has graduated two groups of new employees who have been very successful in beginning their job positions post-training. Compared to the one-on-one training done previously, the reduction in errors, the team atmosphere, the sharing of experiences and technical expertise, in addition to the time and cost savings, have all proved to be beneficial to the Division. The Records, Taxes and Treasury Division has recognized the need to establish a more modern and efficient approach to training in order to address the needs, skills, and abilities of the generational cohorts now occupying today’s workforce and has accomplished that with this program.