Parcel Project & HOPS

About the Program

Category: Information Technology (Best in Category)

Year: 2016

Multiple needs from various departments pertaining to county-owned properties became apparent in 2013. From fiscal analyses to recording environmental standards documents, accessing and maintaining information about our land was a countywide necessity. Thus, the Parcel Project was initiated to take a holistic evaluation of our properties and the associated data management techniques. Numerous county departments researched and collaborated to develop an internal property management system that serves as the centralized location for all data associated with Henrico’s parcels. The outcome of the Parcel Project was the in-house developed Henrico County-Owned Property System, HOPS. By pulling data from existing systems and allowing for user-generated information, HOPS has integrated and streamlined every aspect of property management. Simple tasks like identifying a parcel’s responsible department now takes minutes when it previously took a week of never-ending email strings. HOPS has even led to the creation of a secondary internal property management system.