Online Submittal of Gasoline Station Performance Test Reports

About the Program

Category: Information Technology (Best in Category)

Year: 2018

The County of San Diego has approximately 1,000 gasoline stations that are each subject to annual performance tests of their gasoline vapor recovery systems in order to ensure these facilities function properly and do not pollute the air. The gasoline stations are each required to conduct up to 10 equipment tests annually to ensure they comply with local, state and federal requirements for gasoline vapor control, and to report the test results to the Air Pollution Control District (APCD). For years, all required test reports were submitted manually – a time consuming process that has been replaced by an on-line reporting system that is the subject of this submittal. The APCD has implemented a service allowing the online submittal of gasoline station test reports. This solution promotes time and cost savings for the customer and APCD staff and offers much improved customer service as follows: - Prior to the online service, gasoline station operators had to submit test reports to the APCD via surface mail, e-mail or fax. Additionally, no confirmation of receipt was provided and the gas station operators had no indication whether their reports were received. The new online submittal process is easy to use and provides an automatic notification to the operators, letting them know their reports were received. This is important since they are subject to specific regulatory deadlines for submitting test reports. - The online submittal process eliminates the need for the APCD to manually compile the reports that were previously received via fax, e-mail or surface mail, as the information is now automatically uploaded to the APCD database. - The immediate and automatic uploading of gasoline station test reports to the APCD database also provides these benefits: o Provides easy and timely access to the test reports by agency staff. o Saves agency staff 250 hours per year by eliminating the manual sorting and filing of physical documents. o Saves customers time by avoiding manual processes such as faxing, scanning, and mailing. o Eliminates postage costs for the customer. o Reduces customer paper use.