MIAMI INTERNATIONAL AIRPORTS MOBILE APP MIA AIRPORT OFFICIAL – TRAVEL SMARTER

2017 NACo Achievement Award Winner

Miami-Dade County, Fla., FL

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About the Program

Category: Information Technology (Best in Category)

Year: 2017

Passengers at Miami International Airport (MIA) can now travel smarter with MIA Airport Official 2.0, the airport’s upgraded mobile app that also serves as a personalized travel assistant. The MIA app is a premium information tool for our 36,800 employees and over 44 million passengers. Thanks to more than 500 Bluetooth data beacons installed throughout MIA, users can now scan their boarding pass and immediately receive turn-by-turn, blue-dot navigation with estimated walk times, real-time flight updates, and shopping and dining suggestions nearby based on their customizable personal profile. MIA is one of only a handful of airports in the world to incorporate beacon technology with its mobile app and the first location-aware airport app in the world. MIA Airport Official 2.0 is the latest example of how we are leveraging new technology to make travel through the airport easier than ever.