Managing Remote Employees Virtual Course

About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2021

The COVID-19 pandemic required a rapid transition, which resulted in over 70% of the workforce at the Health and Human Services Agency (HHSA) to work remotely and/or in a mobile workforce environment. Managers and supervisors had to help their teams adapt to this “new normal” without prior training or tools for remote management. Research has consistently found the quality of management determines employee motivation, engagement, and commitment to organizational values. The Managing Remote Employees training was designed to ensure that HHSA leaders acquire the appropriate skills and competencies to ensure quality and effective management in the remote workspace. The three-hour interactive and evidence-based management training was designed based on research and teleworking best practices in the public sector. As of February 10, 2021, over 300 supervisors and managers participated in this innovative training. They acquired strategies to manage employee productivity and learned how to build a high-performing and collaborative culture. Evaluation results demonstrate a high impact on all learners’ reaction, depth of learning, behavior, and organizational outcomes. Data indicates 97% of attendees acquired strategies to improve employee productivity and performance. “I learned about the challenges my employees are facing teleworking instead of focusing on my own challenges.” HHSA Supervisor 9/22/2020