Hurricane Ian Response: Public Service Through Social Media

About the Program

Category: Civic Education and Public Information (Best in Category)

Year: 2023

Orange County Government is the primary source of information for its 1.4 million residents before, during and after severe storms. On September 26, 2022, Orange County Government gathered key stakeholders to activate its Emergency Operations Center and its time-tested action plan to respond to Hurricane Ian. With technical expertise and an acute understanding of how digital media contributes to public information, a team of two, FEMA-trained, digital communicators embarked on a storytelling mission of public safety through social media.