In-Home Supportive Services Customer Service Center

2017 NACo Achievement Award Winner

Los Angeles County, Calif., CA

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About the Program

Category: Information Technology (Best in Category)

Year: 2017

The Department of Public Social Services (DPSS) serves more than 3 million people in Los Angeles County and administers programs that provide services to individuals and families in need. The In-Home Supportive Services (IHSS) program helps pay for services provided to low-income elderly, blind, or disabled individuals, including children, so that they can remain safely in their own home.