Family Services Center Virtual Tour One-Take Video

2023 NACo Achievement Award Winner

Charlotte County, Fla., FL

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About the Program

Category: Civic Education and Public Information (Best in Category)

Year: 2023

The Charlotte County Family Services Center opened in August 2021. It is a testament to the county's commitment to providing top-notch health and human services to its residents. The center is a collaborative space that brings together government and non-profit agencies to deliver integrated client services. Its impact has been tremendous, as hundreds of individuals, children, and families have received critical support through its programs. To ensure the community was aware of this new facility and the resources it offered, Charlotte County employed a variety of communication channels when it opened. In addition to regular outreach efforts, the county went above and beyond to promote the Family Services Center by creating a dynamic and engaging virtual video tour. Featuring all the participating agencies, the video showcased the services provided by the center and its staff, giving the community a first-hand look at the outstanding work being done there. In a time where people were still nervous about venturing out due to the COVID-19 pandemic, this virtual tour provided residents with a sneak peak into the facilty and the support they could receive. The Family Services Center stands as an excellent example of how local government can take the lead in developing community projects that benefit its residents.

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