Family Services Center – Partners Annual Outcomes Reporting Process

About the Program

Category: Human Services (Best in Category)

Year: 2023

January 2023 marked the first anniversary of opening Phase I of the Family Services Center in Port Charlotte, Florida. For the first time in Charlotte County history, a government-owned facility was being shared with several outside non-for profit agencies rent-free, with the understanding they would abide by a shared mission and vision and participate in the Family Services Center Logic Model (see Attachment 1). To evaluate partner compliance, the Partners Annual Outcomes Reporting Process was initiated, providing Human Services administrative staff with a means to gauge how well individual organizations preformed and adapted to integrating their staff and resources into the new work environment. This year’s annual outcomes report was presented to Community Action Agency Advisory Board, providing justification for their financial support of Phase I of the Family Services Center. Staff was able to effectively show how government and non-for-profit organizations successfully co-located, integrated client services, and experienced a cost savings through mindful collaboration. Approximately $340,000 was saved by non-for-profits that was used to better serve county residents through expanded programming or services, while also reducing the amount of time organizations needed for fundraising.