Employee Retention and Enhancement Program

About the Program

Category: Personnel Management, Employment and Training (Best in Category)

Year: 2010

The employees of the Henrico County Planning Department are the cornerstone of carrying of the county’s mission to provide the highest quality service to the public. Like most places of work, the county strives to hire the best employees, which can be challenging in an increasingly competitive market. Cross-training is also a critical component in managing resources that are becoming more limited in today’s economic climate. In recognition of these challenges, the Planning Department created the Employee retention and Career Enhancement Program. The program contains the principles and elements of career development plans widely used in professional work environments. However, the goals of the program are more multifaceted by providing very specific tasks that are not only tailored toward the employee’s interest but also accentuate the skill sets necessary to improve the efficiency and objectives of the department. In turn, the program provides a mechanism for entry and mid level planning staff to take charge of their careers and advance within the department. The value the program places on its planning staff embraces their full potential, reduces staff-turnover, provides opportunities for cross-training and improves customer service efficiency.