eGovernment Program

About the Program

Category: County Administration and Management (Best in Category)

Year: 2011

eGovernment applications have been custom designed to meet Wayne county’s core mission: to lead the nation in providing exemplary and efficient services that continuously promote and enhance the highest quality of life for those who choose to live, work, visit, and play in Wayne County. Wayne County has implemented a set of integrated applications designed to manage and track electronic workflows and to store and maintain work product. At the core of eGovernment is wcLink, which serves as a personal, web-based workspace for each employee. With wcLink, employees have one-stop access to all county-wide operating systems, employee services, County services and department services. Document Management and Contract Management application integrate with the service request system to efficiently process and track work to ensure constant standardization and efficiency, optimized for effective delivery and transparency. T ensure maximum utilization of these applications, an eLearning enterprise system delivers always-available training and development opportunities to its employees.