Automated Referral Tracking System (ARTS)

2014 NACo Achievement Award Winner

San Bernardino County, Calif., CA

About the Program

Category: Information Technology (Best in Category)

Year: 2014

The Automated Referral Tracking System (ARTS) is a web-based application designed to assist doctors, nurses and supporting medical staff to efficiently track and manage referrals on a daily basis. Its main objective is to automate the cumbersome referral process and provide an overall improvement in the efficiency and collaboration between primary care physicians, specialty clinics and patients. As a result, patients were able to receive the quality care they need in a timely manner so they can get back to their normal healthy lives, providing positive impact and contribution to their families, employment, businesses and the entire community as a whole.