APS Wellness/Virtual Calls
2021 NACo Achievement Award Winner
Los Angeles County, Calif., CA
Best In Category
About the Program
Category: Human Services (Best in Category)
Year: 2021
In response to the COVID-19 Pandemic, Adult Protective Services (APS) Programs within the state of California wererequired to conduct Wellness Checks of all open APS cases/clients who had been referred to the APS Program whichthe goal of identifying all APS clients who were in need of additional support, resources and assistance during theCOVID-19 crisis. Wellness Checks were incorporated as part of the routine responsibilities of APS Social Workers (SW) who are mandated to intervene, and investigation all matters of suspected abuse, neglect and exploitation of the elderly and dependent adults referred to the APS program. These coordinated efforts resulted in safeguarding the safety andsecurity of thousands of APS referred to the APS Program in Los Angeles County.