513Relief Bus

2022 NACo Achievement Award Winner

Hamilton County, Ohio, OH

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About the Program

Category: Human Services (Best in Category)

Year: 2022

The Hamilton County Equity and Resource Mobile Tech Bus (also known as the 513Relief Bus) is a one-stop mobile resource center that brings resources directly to residents who need them the most. Over the course of the pandemic, it is clear that the effect of the pandemic on residents’ physical and economic wellbeing has not been borne equally, and the 513Relief Bus was designed to address these disparities. The 513Relief Bus brings healthcare, economic resources, and social services to underserved communities by removing barriers to access and making these in-person services available in one convenient neighborhood location. The 513Relief Bus provides access to Covid-19 vaccines, emergency rent and utility funds , family support, childcare assistance, cash assistance (TANF), food assistance (SNAP), Medicaid, workforce training referrals, and more. The program is managed by Hamilton County’s Economic Inclusion and Equity Department in partnership with Hamilton County Job & Family Services (HCJFS), Hamilton County Public Health, and a variety of community organizations. During its first year of operation in 2021, the 513Relief Bus team administered over 1500 vaccinations and helped over 4,100 citizens received services at 79 community-based locations.

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