2018 Annual Conference: Navigating Critical Confrontations and Negotiating the Win-Win

Join Brian Muir, founder of The James Madison Group, for an interactive workshop on a vital skill: navigating crucial, high-stakes conversations and confrontations. From handling sensitive personnel issues to tackling difficult subjects with confidence and control, Brian offers practical tips and strategies to help you in and out of the office.  You’ll also learn a conflict resolution strategy called RESOLVE that will help you find the win/win in your negotiations with others.


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