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New NACo publication focuses on employee engagement

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Employee engagement starts at the top. A NACo report tackles why employee engagement matters for counties

Wondering how to boost employee enthusiasm for their work? NACo’s Counties Futures Lab recently released Harnessing the Engagement of Your Employees, highlighting best practices in engaging county workers. The publication features information from a workshop held at NACo’s 2017 Annual Conference & Exposition in Franklin County, Ohio. The report features presenter Bob Lavigna, director of the CPS HR Consulting Institute for Public Sector Employee Engagement. Lavigna shared his insights on employee engagement, why it matters and how counties can create a culture of engagement within their workforce.

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Harnessing the Engagement of Your Employees

For an in-depth look at these best practices and more

For other management and operational issues

Employee engagement actually starts at the top: County leaders set the tone for the entire organization, and their relationships with employees affect performance. Employee engagement should be an integral part of a county’s strategy and values. Finally, county leaders must create a culture of engagement that begins with the hiring and onboarding processes and continues throughout an employee’s tenure.

These best practices are just a few ways counties can harness efficiencies by engaging their county workforce. The report lists five key takeaways from the workshop:

  • an engaged workforce matters
  • engagement of employees starts at the top
  • engagement needs to be an integral part of a county’s strategy
  • creating a culture of engagement starts with the hiring of an employee and continues through the employee’s tenure and
  • never underestimate the power of a “thank you.” 



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