Tech Xchange: Fall Virtual CIO Forum Series

  • Tech Xchange: Fall Virtual CIO Forum Series

  • Basic page

    Tech Xchange: Fall Virtual CIO Forum Series

    NACo Tech Xchange: Fall Virtual CIO Forum Series

    The Chief Information Officer (CIO) Forum, normally held during the National Association of Counties (NACo) Legislative and Annual Conferences, is now pivoting to a virtual opportunity for county technology leaders across the country. 

    Join NACo this fall for a three part CIO Forum Series. Each event focuses on the theme of Innovation. See the agenda for the November 18 event, "Broadband" below. All events will be hosted on the new virtual platform NACo Knowledge Network. If you need access to the platform, please contact Ashley Gallagher (agallagher@naco.org).

    We are excited for the Nov CIO Forum which will include briefings on various partnerships in broadband. Overviews of efforts from the states of Georgia and Washington will be presented as well as county regional efforts on how important partnerships are in addressing broadband accessibility.

    BROADBAND – Watch Recording

    Innovation: Fast Forward – BROADBAND

    November 18, 2020 | 12 -3 p.m. EST
    • Watch Recording
    Agenda
    11:30 a.m.–12 p.m. EST
    On the NACo Knowledge Network, Esri will share a brief tech talk on Esri mapping and broadband.
    12:00–12:05 p.m. EST
    Introduction by the co-chairs of the newly formed Broadband Task Force:
    • Wise County, Texas Judge J.D. Clark
    • Montgomery County, Md. Councilmember Craig Rice
    12:05–12:45 p.m. EST
    Broadband in the State of Washington: A New Way of Doing Business

    Watch

    Sharing his experience with rural and urban broadband issues, Russ Elliott will discuss broadband mapping as well as best practices and success stories that include creative options for broadband delivery and funding.

    • Russ Elliott, director, Washington State Broadband Office
    12:50–1:30 p.m. EST
    A Virginia County Model for Rural Broadband through Innovation, Partnerships and Funding Opportunities

    Watch

    Explore regional partnerships that facilitate broadband delivery, particularly in rural areas.

    • Albemarle County, Va. Director of Information Technology Mike Culp, CGCIO
    • Franklin County, Va. Asst. County Administrator Steven Sandy, AICP, CZA, CTM
    1:35–2:10 p.m. EST
    Connectivity Ecosystem – One Size Doesn’t Fit All

    Watch

    NACo industry partners Comcast and Verizon, who provide broadband services to citizens, will participate in a panel discussion on broadband access and adoption. This will include providing feedback to questions on challenges with access and accurately identifying gaps, and current efforts to improve broadband access.

    • Jay Schwarz, vice president of global public policy, Comcast NBCUniversal
    • Paul Vasington, director of public policy, central policy and support group, Verizon Communications
    2:10–2:30 p.m. EST
    Community-owned Broadband Projects 

    Watch

    • Jeffrey R. Sural, director, Broadband Infrastructure Office, North Carolina Department of Information Technology 
    2:30–3:00 p.m. EST
    Broadband Efforts in the State of Georgia

    Watch

    Learn about statewide mapping efforts, conducted in partnership with the private sector, and the role of economic development in broadband access expansion.

    • Deana Perry, executive director of broadband, Georgia Department of Community Affairs
    • Bill Price, strategist, Georgia Technology Authority
    3:00 p.m. EST
    Closing
    CYBER – Watch Recording

    Innovation: Fast Forward – Cybersecurity

    October 15, 2020 | 11:30 - 3 p.m. EDT
    • Watch Recording
    Agenda
    11:30 - 12:00 p.m. EDT
    Corporate Connections

    Join our CIO Forum Sponsors in their virtual booths.  View their resources, schedule a meeting, and also interact with them in real time on the Live Chat feature on the NACo Knowlege Network.  

    12:00 - 12:50 p.m. EDT

    Introduction by NACo IT Standing Committee Chair Chris Constance and NACo Central Region Rep. Tracy Graham
    Keynote: The Holistic & Integrative Approach to Cyber Risk Management

    Amidst the chaos in the world of Cyber and Technology, learn how to de-stress and approach cyber situations from a positive and holistic viewpoint.

    Speaker: Jothi Dugar, Chief Information Security Officer for the National Institute of Health

    12:55 - 1:30 p.m. EDT
    Breakout Groups 

    Breakout Group #1 - NACo & the MS-ISAC: A Cybersecurity Partnership You Can Count On

    This presentation from the Multi State Information and Analysis Center (a proud partner with NACo) will focus on some of the successes they have had combating cyber security events with County members. While the names have been changed to protect the innocent (for those that remember that old TV show) this information will provide you with some of the services and approaches you can take, in conjunction with MS-ISAC, to deal with an event and steps to take beforehand.

    In addition, there will be a discussion about some of the no cost services the MS-ISAC offers to the County community and how to take advantage of those. They will emphasize their newest service MDBR (Malicious Domain Blocking and Reporting) and discuss the value of the NCSR (Nationwide Cyber Security Review).

    Lastly, and certainly not least, they will spend some time with the newest offering from CISA, CYHY (Cyber Hygiene) and how this service, in conjunction with their other offerings, can help protect your County from Cyber-attack.

    Speaker: Andrew Dolan

    Breakout Group #2 - Cyber Risk Management Resources and Ransomware Best Practices for Counties with CISA

    CISA will discuss no-cost cyber risk management resources for counties as well as best practices for preventing and responding to a ransomware incident based on the recently released CISA/MS-ISAC Ransomware Guide.

    Speaker: David Stern

    Breakout Group #3 - Phishing and the End User – Why it’s Even More Important

    Speakers: Erik Avakian, Rich Malewicz, and Joanna Huisman

    Breakout Group #4 - Cybersecurity Terms for Contracts

    This session will summarize the most necessary and hotly-contested language for technology contracts, including confidentiality, data ownership, cyber insurance and the allocation of liability and risk between the vendor and customer.
    Speaker: Devin Chwastyk

    Breakout Group #5 - County Led Topic - County Cyber Best Practices from the Trenches

    County IT and CISO leaders will share what they have learned over the past six months from pandemic impacts on county technology and specifically cyber. Hear how pivoting, volume of remote work, and the subsequent increase in cyber attacks have influenced their decisions on raising the cyber county fortress.

    Speakers: Terry Ocaña and Darren May

    Breakout Group #6 - Increase Your Cybersecurity Readiness:  From Baseline Assessments To Sophisticated Simulations

    Nothing tests preparedness like reality. When it comes to the risks of reality, there are many we would rather avoid completely than experience in the slightest. No one wants to experience a fire in their home or a devastating earthquake, tornado, tsunami, or pandemic. Similarly, no one wants their privacy stolen or the critical assets of their organization threatened. While we would like to avoid all of these risks, we know that they are all part of reality. So, we prepare accordingly. We use risk management protocols to protect and defend against such risks. This breakout will focus on the current risks and how to increase your cyber readiness.

    Speaker: Tim Rahschulte

    1:30 - 2:10 p.m. EDT
    Elections Security Update from the ISAC: High Level Threats and Recommended County Activities before November

    Ben Spear, Director, Elections Infrastructure ISAC, will give an overview of the most current high level threats that Election Directors are facing prior to November. Recommendations for how counties can best support the preparations by elections offices in these weeks leading up to the election will be covered.

    2:15 - 3:00 p.m. EDT
    Tyler Technologies and Mandiant’s Ransomware Best Practices 

    Join Tyler Technologies’ chief strategy officer, Jeff Puckett, and Mandiant’s SVP and chief technology officer, Ron Bushar, to discuss best practices for responding to cyberattacks and security incidents involving malware and ransomware.

    PIVOTING DURING CRISIS – Watch Recording

    Innovation: Fast Forward – PIVOTING DURING CRISIS

    September 16, 2020 | 12 - 3 p.m. EDT
    • Watch Recording
    • Evaluation
    Agenda
    12:00 - 12:45 p.m. EDT

    Keynote – eRepublic Annual County Digital Survey Awards and NACo Achievement Awards Showcase (San Diego Medical Examiner Digitization Program) 

    Phil Bertolini and Teri Takai, co-directors for the Center for Digital Government will share highlights of the top five county recipients of the Annual County Digital Survey Awards:

    • County of Mono, Calif.
    • Arlington County, Va.
    • Chesterfield County, Va.
    • County of Ventura, Calif.
    • County of Los Angeles, Calif.

    NACo Achievement Awards Showcase (San Diego Medical Examiner Digitization Program)

    Rita Reynolds, NACo CTO, will introduce the San Diego Medical Examiner Data Portal along with Jennifer Effie, Group Program Manager (County of San Diego) and Dr. Steven Campman, Chief Deputy Medical Examiner 

    12:50 - 1:30 p.m. EDT

    Workshop presented by IBM – Pivoting for Success: How Counties are Meeting Today's Challenges Rapidly

    We’re all impacted by reduced revenue, stretched budgets, and massive changes due to the COVID-19 pandemic and social unrest. How do you enable innovative change amidst the chaos as you seek to reinvent your organization through proactive and responsive measures? Technology can enable changes while bringing innovation and lower operating costs. Join IBM and some of their clients to see you how you can emerge stronger, leaner, and more agile to meet today’s challenges through pivots and changes in direction instead of incremental changes over time. 

    1:35 - 2:20 p.m. EDT

    Workshop presented by Netsmart – Purpose-Driven Innovation

    As a CIO during this pandemic, you have an opportunity to innovate in unique ways as you plan your strategy for an evolving future.  This workshop allows you to break out of the mold for 45 minutes and focus on innovation as an integral part of your strategy for the future.

    Examples will be through a human services lens, but information will be applicable across all county IT program settings:

    • Define needs and create alignment with enterprise-level thinking
    • Nurture organizational and operational stability…but with agility to lead and respond to change
    • Plan for the future without creating unnecessary disruptions to the present
    • Recognize and leverage interconnectedness between programs
    • View and measure productivity based on outcomes, not hours

    Presenters: Danielle Ross, Director/vCIO, Netsmart & John Schneider, M.D., Chief Medical Officer, Milwaukee County Behavioral Health Division

    2:20 - 3:00 p.m. EDT

    County Frontlines on Chatbots: Chesterfield, Va., Alameda County, Calif., Multnomah County, Ore., Cabarrus County, N.C.

    3:00 p.m. EDT

    Closing Remarks

    NACo Tech Xchange: Fall Virtual CIO Forum Series
    2020-08-18
    Basic page
    2020-11-19

NACo Tech Xchange: Fall Virtual CIO Forum Series

The Chief Information Officer (CIO) Forum, normally held during the National Association of Counties (NACo) Legislative and Annual Conferences, is now pivoting to a virtual opportunity for county technology leaders across the country. 

Join NACo this fall for a three part CIO Forum Series. Each event focuses on the theme of Innovation. See the agenda for the November 18 event, "Broadband" below. All events will be hosted on the new virtual platform NACo Knowledge Network. If you need access to the platform, please contact Ashley Gallagher (agallagher@naco.org).

We are excited for the Nov CIO Forum which will include briefings on various partnerships in broadband. Overviews of efforts from the states of Georgia and Washington will be presented as well as county regional efforts on how important partnerships are in addressing broadband accessibility.

BROADBAND – Watch Recording

Innovation: Fast Forward – BROADBAND

November 18, 2020 | 12 -3 p.m. EST
Agenda
11:30 a.m.–12 p.m. EST
On the NACo Knowledge Network, Esri will share a brief tech talk on Esri mapping and broadband.
12:00–12:05 p.m. EST
Introduction by the co-chairs of the newly formed Broadband Task Force:
  • Wise County, Texas Judge J.D. Clark
  • Montgomery County, Md. Councilmember Craig Rice
12:05–12:45 p.m. EST
Broadband in the State of Washington: A New Way of Doing Business

Watch

Sharing his experience with rural and urban broadband issues, Russ Elliott will discuss broadband mapping as well as best practices and success stories that include creative options for broadband delivery and funding.

  • Russ Elliott, director, Washington State Broadband Office
12:50–1:30 p.m. EST
A Virginia County Model for Rural Broadband through Innovation, Partnerships and Funding Opportunities

Watch

Explore regional partnerships that facilitate broadband delivery, particularly in rural areas.

  • Albemarle County, Va. Director of Information Technology Mike Culp, CGCIO
  • Franklin County, Va. Asst. County Administrator Steven Sandy, AICP, CZA, CTM
1:35–2:10 p.m. EST
Connectivity Ecosystem – One Size Doesn’t Fit All

Watch

NACo industry partners Comcast and Verizon, who provide broadband services to citizens, will participate in a panel discussion on broadband access and adoption. This will include providing feedback to questions on challenges with access and accurately identifying gaps, and current efforts to improve broadband access.

  • Jay Schwarz, vice president of global public policy, Comcast NBCUniversal
  • Paul Vasington, director of public policy, central policy and support group, Verizon Communications
2:10–2:30 p.m. EST
Community-owned Broadband Projects 

Watch

  • Jeffrey R. Sural, director, Broadband Infrastructure Office, North Carolina Department of Information Technology 
2:30–3:00 p.m. EST
Broadband Efforts in the State of Georgia

Watch

Learn about statewide mapping efforts, conducted in partnership with the private sector, and the role of economic development in broadband access expansion.

  • Deana Perry, executive director of broadband, Georgia Department of Community Affairs
  • Bill Price, strategist, Georgia Technology Authority
3:00 p.m. EST
Closing
CYBER – Watch Recording

Innovation: Fast Forward – Cybersecurity

October 15, 2020 | 11:30 - 3 p.m. EDT
Agenda
11:30 - 12:00 p.m. EDT
Corporate Connections

Join our CIO Forum Sponsors in their virtual booths.  View their resources, schedule a meeting, and also interact with them in real time on the Live Chat feature on the NACo Knowlege Network.  

12:00 - 12:50 p.m. EDT

Introduction by NACo IT Standing Committee Chair Chris Constance and NACo Central Region Rep. Tracy Graham
Keynote: The Holistic & Integrative Approach to Cyber Risk Management

Amidst the chaos in the world of Cyber and Technology, learn how to de-stress and approach cyber situations from a positive and holistic viewpoint.

Speaker: Jothi Dugar, Chief Information Security Officer for the National Institute of Health

12:55 - 1:30 p.m. EDT
Breakout Groups 

Breakout Group #1 - NACo & the MS-ISAC: A Cybersecurity Partnership You Can Count On

This presentation from the Multi State Information and Analysis Center (a proud partner with NACo) will focus on some of the successes they have had combating cyber security events with County members. While the names have been changed to protect the innocent (for those that remember that old TV show) this information will provide you with some of the services and approaches you can take, in conjunction with MS-ISAC, to deal with an event and steps to take beforehand.

In addition, there will be a discussion about some of the no cost services the MS-ISAC offers to the County community and how to take advantage of those. They will emphasize their newest service MDBR (Malicious Domain Blocking and Reporting) and discuss the value of the NCSR (Nationwide Cyber Security Review).

Lastly, and certainly not least, they will spend some time with the newest offering from CISA, CYHY (Cyber Hygiene) and how this service, in conjunction with their other offerings, can help protect your County from Cyber-attack.

Speaker: Andrew Dolan

Breakout Group #2 - Cyber Risk Management Resources and Ransomware Best Practices for Counties with CISA

CISA will discuss no-cost cyber risk management resources for counties as well as best practices for preventing and responding to a ransomware incident based on the recently released CISA/MS-ISAC Ransomware Guide.

Speaker: David Stern

Breakout Group #3 - Phishing and the End User – Why it’s Even More Important

Speakers: Erik Avakian, Rich Malewicz, and Joanna Huisman

Breakout Group #4 - Cybersecurity Terms for Contracts

This session will summarize the most necessary and hotly-contested language for technology contracts, including confidentiality, data ownership, cyber insurance and the allocation of liability and risk between the vendor and customer.
Speaker: Devin Chwastyk

Breakout Group #5 - County Led Topic - County Cyber Best Practices from the Trenches

County IT and CISO leaders will share what they have learned over the past six months from pandemic impacts on county technology and specifically cyber. Hear how pivoting, volume of remote work, and the subsequent increase in cyber attacks have influenced their decisions on raising the cyber county fortress.

Speakers: Terry Ocaña and Darren May

Breakout Group #6 - Increase Your Cybersecurity Readiness:  From Baseline Assessments To Sophisticated Simulations

Nothing tests preparedness like reality. When it comes to the risks of reality, there are many we would rather avoid completely than experience in the slightest. No one wants to experience a fire in their home or a devastating earthquake, tornado, tsunami, or pandemic. Similarly, no one wants their privacy stolen or the critical assets of their organization threatened. While we would like to avoid all of these risks, we know that they are all part of reality. So, we prepare accordingly. We use risk management protocols to protect and defend against such risks. This breakout will focus on the current risks and how to increase your cyber readiness.

Speaker: Tim Rahschulte

1:30 - 2:10 p.m. EDT
Elections Security Update from the ISAC: High Level Threats and Recommended County Activities before November

Ben Spear, Director, Elections Infrastructure ISAC, will give an overview of the most current high level threats that Election Directors are facing prior to November. Recommendations for how counties can best support the preparations by elections offices in these weeks leading up to the election will be covered.

2:15 - 3:00 p.m. EDT
Tyler Technologies and Mandiant’s Ransomware Best Practices 

Join Tyler Technologies’ chief strategy officer, Jeff Puckett, and Mandiant’s SVP and chief technology officer, Ron Bushar, to discuss best practices for responding to cyberattacks and security incidents involving malware and ransomware.

PIVOTING DURING CRISIS – Watch Recording

Innovation: Fast Forward – PIVOTING DURING CRISIS

September 16, 2020 | 12 - 3 p.m. EDT
Agenda
12:00 - 12:45 p.m. EDT

Keynote – eRepublic Annual County Digital Survey Awards and NACo Achievement Awards Showcase (San Diego Medical Examiner Digitization Program) 

Phil Bertolini and Teri Takai, co-directors for the Center for Digital Government will share highlights of the top five county recipients of the Annual County Digital Survey Awards:

  • County of Mono, Calif.
  • Arlington County, Va.
  • Chesterfield County, Va.
  • County of Ventura, Calif.
  • County of Los Angeles, Calif.

NACo Achievement Awards Showcase (San Diego Medical Examiner Digitization Program)

Rita Reynolds, NACo CTO, will introduce the San Diego Medical Examiner Data Portal along with Jennifer Effie, Group Program Manager (County of San Diego) and Dr. Steven Campman, Chief Deputy Medical Examiner 

12:50 - 1:30 p.m. EDT

Workshop presented by IBM – Pivoting for Success: How Counties are Meeting Today's Challenges Rapidly

We’re all impacted by reduced revenue, stretched budgets, and massive changes due to the COVID-19 pandemic and social unrest. How do you enable innovative change amidst the chaos as you seek to reinvent your organization through proactive and responsive measures? Technology can enable changes while bringing innovation and lower operating costs. Join IBM and some of their clients to see you how you can emerge stronger, leaner, and more agile to meet today’s challenges through pivots and changes in direction instead of incremental changes over time. 

1:35 - 2:20 p.m. EDT

Workshop presented by Netsmart – Purpose-Driven Innovation

As a CIO during this pandemic, you have an opportunity to innovate in unique ways as you plan your strategy for an evolving future.  This workshop allows you to break out of the mold for 45 minutes and focus on innovation as an integral part of your strategy for the future.

Examples will be through a human services lens, but information will be applicable across all county IT program settings:

  • Define needs and create alignment with enterprise-level thinking
  • Nurture organizational and operational stability…but with agility to lead and respond to change
  • Plan for the future without creating unnecessary disruptions to the present
  • Recognize and leverage interconnectedness between programs
  • View and measure productivity based on outcomes, not hours

Presenters: Danielle Ross, Director/vCIO, Netsmart & John Schneider, M.D., Chief Medical Officer, Milwaukee County Behavioral Health Division

2:20 - 3:00 p.m. EDT

County Frontlines on Chatbots: Chesterfield, Va., Alameda County, Calif., Multnomah County, Ore., Cabarrus County, N.C.

3:00 p.m. EDT

Closing Remarks

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