The National Association of Counties (NACo) announces an opening for an IT Manager. The IT Manager is responsible for managing the information technology team, vendors, consultants, and the cloud/on premise infrastructure.

This position will be in-person located at the NACo office in Washington, D.C. A hybrid schedule will be available based on job performance and work projects.

The IT Manager reports to the Chief Information Officer (CTO) with minimal supervision.

Position Responsibilities and Activities

• In cooperation with the CTO, Manage the IT budget and ensure technology investments are aligned with the organization's goals
• Assist in developing and maintaining internal IT policies, procedures, and short and long-term planning
• Participate with the CTO in developing and executing IT program plans and strategies
• Oversee the maintenance, security, and optimization of the organization's technology infrastructure, including hardware, software, networks, and data centers
• Manage relationships with technology vendors and ensure the organization is receiving high-quality technology solutions and services
• Manage technology projects, including project planning, resource allocation, and project execution
• Stay up to date with industry trends and emerging technologies
• Lead IT asset management process including maintenance of an up-to-date asset inventory
• Provide technical guidance and support to end-users within the organization, including troubleshooting technical issues and providing training and documentation as needed.
• Assist as needed with on-boarding/off-boarding of employees and contractors
• Assist with implementing technical projects in alignment with organizational goals
• Monitor and assess security vulnerabilities and associated risks and ensures data security
• Develop and maintain technical and project documentation
• Develop monthly dashboard reporting that covers security, help desk, project progress and Azure utilization
• Manage and monitor the overall NACo system and network infrastructure
• Acts on behalf of the CTO in their absence as directed.
• Other duties as assigned

Knowledge, Skills and Abilities

• Solid supervisory and project management skills and experience
• Strong analytical, organization and prioritization skills
• High level of initiative and desire to meet specific goals
• Excellent written and verbal communication skills
• Superior customer service skills
• Good understanding of Dynamics 365
• Ability to work effectively within a culturally diverse environment

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a related field
• 5+ years’ experience in responsible leadership position
• Self-motivated team player with strong organizational skills and attention to detail

Application Procedures

• NACo is committed to providing excellent customer service and creating quality experiences for our stakeholders. If you are creative, energetic and passionate, please send a cover letter, resume and salary expectations to resumes@naco.org. Resumes missing requested documents will not be reviewed.
• Employees of NACo enjoy a fun and challenging environment with a wide range of competitive benefits. Benefits include comprehensive medical, vision and dental insurance; generous paid leave and federal holidays, transportation subsidy, tuition assistance, group life insurance, 401(k) match, pension plans, pet insurance, credit union membership, short/long term disability coverage including applicable parental leave and Public Service Loan Forgiveness Program.
• NACo is an equal opportunity employer. Our jobs are open to all applications regardless of race, color, sex, gender, sexual orientation, age, religion, national origin, marital status, pregnancy, disability, military status, or any other basis prohibited by federal, state, or local law.