This session will focus on how Sonoma, San Diego and Washoe counties are transforming service delivery and improving client outcomes by applying the right technology and enable a person centered approach to care. Placing the individual at the center, instead of the program, has resulted in significant benefits for both the individual and the county. Join the discussion!

Ken Wolsey

Partner, Project Delivery Executive, IBM  

Barbie Robinson, MPP, JD, CHC

Executive Director for Harris County Public Health (HCPH), Harris County, Texas  

Supervisor Shirlee Zane

Board of Supervisors, Sonoma County, Calif.  

Nick Macchione

Director, Health and Human Services Agency, San Diego County, Calif.  

Judge Egan Walker

Judge, Second Judicial District Court, State of Nevada  

Karen Fies

Director of Human Services, Sonoma County  

Supervisor Bob Lucey

Supervisor, Washoe County  

This session will focus on how Sonoma County has transformed service delivery through applying the right technology and altering their approach and processes to put the vulnerable individual or family in the center. With the individual in need as the leading dimension vs. the program, government can realize significant benefits for both the individual or family and the county. Join the discussion!