Conference Agenda

Smarter Counties Summit Session 2: Borrowing From the Tech Industry: How to Improve Services and Customer Experiences with Design Thinking

Mar. 4, 2019 , 1:45 pm – 3:00 pm
Columbia 3 & 4, Terrace Level

This workshop uses "design thinking," a user-centered approach to technology solutions, to give county leaders practice strategies to improve access to effective social services for vulnerable residents.

  • Smarter Counties Summit Session 2: Borrowing From the Tech Industry: How to Improve Services and Customer Experiences with Design Thinking is a part of NACo Legislative Conference.

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