Conference Agenda

Optimizing Data for Program Excellence, Health Equity and Revenue Optimization

Mar. 18, 2021 , 12:30 pm – 1:00 pm
  • Event

    Optimizing Data for Program Excellence, Health Equity and Revenue Optimization

    The COVID-19 pandemic has an unprecedented impact on the delivery of behavioral and public health services. Major disruptions in access to care, significant revenue shortfalls, vaccine distribution, and staff retention challenges have highlighted the importance of data analysis and optimization for service delivery. Learn how one innovative behavioral health provider is using key performance indicator (KPI) dashboards and automated data collection for strategic planning and operational success.

    Attendees at this session will :

    • See a population health dashboard combining social determinants of health (SDoH) with standard metrics to track outcomes, inform planning and improve service delivery to address inequities
    • Learn how identifying and adjusting KPIs to include virtual service delivery models can ensure continuity of service delivery and increase client engagement and satisfaction
    • Understand how analysis of revenue per program can be used as a key component of program evaluation, and for a deep dive into healthy equity information such as access to healthcare, race, employment
    The COVID-19 pandemic has an unprecedented impact on the delivery of behavioral and public health services.
    2021-03-18
    Conference Agenda
    2021-03-18

The COVID-19 pandemic has an unprecedented impact on the delivery of behavioral and public health services. Major disruptions in access to care, significant revenue shortfalls, vaccine distribution, and staff retention challenges have highlighted the importance of data analysis and optimization for service delivery. Learn how one innovative behavioral health provider is using key performance indicator (KPI) dashboards and automated data collection for strategic planning and operational success.

Attendees at this session will :

  • See a population health dashboard combining social determinants of health (SDoH) with standard metrics to track outcomes, inform planning and improve service delivery to address inequities
  • Learn how identifying and adjusting KPIs to include virtual service delivery models can ensure continuity of service delivery and increase client engagement and satisfaction
  • Understand how analysis of revenue per program can be used as a key component of program evaluation, and for a deep dive into healthy equity information such as access to healthcare, race, employment

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