Leadership Development: Measuring the Impact and Value of Your Programs

Jul. 24, 2016 , 10:30 am – 11:45 am

Program and performance measurement is an emerging best practice in county organizations and departments. It can help us better manage resources and explain how county resources are used. This session will discuss measurement techniques and traps: the benefits and costs of measurement, how it can be of value to counties, how to design and implement a measurement system, outputs versus outcomes and some pitfalls to avoid.


  • Dr. Laree Kiely, Kiely Group