Technology has emerged as a necessary and vital tool in providing critical healthcare and human services during the COVID-19 pandemic. Federal, state and local governments have contributed to the expansion of telehealth services and to the use of technology to support access to social safety net programs and child welfare services through major policy and regulatory changes. This shift has great potential to bring health and human services to those who have historically faced disparities in access, including people in rural communities and people in low-income, medically underserved areas. Join this session to hear from local stakeholder groups and county leaders as they discuss how these new policy and regulatory flexibilities have improved access for underserved communities, and options for sustaining these changes in a post-pandemic society.
Officer, Broadband Research Initiative, Pew Charitable Trusts
Knowledge Mobilization Manager, American Public Human Services Association
Government Affairs and Policy Manager, National Rural Health Association
Director, Department of Social Services, Wilson County, N.C.