County decision-makers can miss the big picture when a jurisdiction’s data is siloed or inaccessible. Critical business systems that enable operations for ERP, asset management, permitting and licensing and appraisal and tax all hold valuable information that can remain locked in a single department. Connecting this information from multiple sources empowers leaders and employees at all levels to create efficiencies, monitor trends and solve problems. The resulting insights help ensure equitable service delivery and responsive, data-driven strategies to support economic recovery and community success. Effective internal data sharing manifests externally as well, providing the public with improved transparency, service and two-way engagement opportunities. Explore how this works in practice with Clermont County, Ohio, where leaders have connected data, systems and people to transform internal operations and enhance public service.