U.S. Treasury reopens Recovery Fund Contact Center to support counties with ARPA questions and inquiries

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BlogOn February 21, the U.S. Department of Treasury resumed operations of its Office of Recovery Programs Contact Center which provides technical assistance to recipients of American Rescue Plan Act funds administered by Treasury.U.S. Treasury reopens Recovery Fund Contact Center to support counties with ARPA questions and inquiries
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Blog
U.S. Treasury reopens Recovery Fund Contact Center to support counties with ARPA questions and inquiries
On February 21, the U.S. Department of Treasury (Treasury) resumed operations of its Office of Recovery Programs Contact Center which provides technical assistance to recipients of American Rescue Plan Act (ARPA) funds administered by Treasury. This includes the State and Local Fiscal Recovery Fund (Recovery Fund), the Local Assistance and Tribal Consistency Fund (LATCF), and the Emergency Rental Assistance (ERA) program. Treasury alerted county recipients to the Contact Center’s reopening on February 14, stating that:
“The Contact Center closed last year due to an administrative funding shortfall, which impacted Treasury’s ability to provide support to recipients of funding from the Office of Recovery Programs. However, late last year Congress provided additional resources for the Office of Recovery Programs in the Consolidated Appropriations Act, 2023. As a result, Treasury is able to reopen the Contact Center in order to better support recipients by answering their phone and email inquiries.”
Since the bill’s initial introduction in October 2021, NACo has advocated for the passage of the State, Local, Tribal, and Territorial Fiscal Recovery, Infrastructure, and Disaster Relief Flexibility Act to provide counties with the flexibility to invest funds in transportation infrastructure, Community Development Block Grant (CDBG)-eligible and natural disaster related projects. The bill was ultimately passed as an amendment to the Fiscal Year 2023 omnibus appropriations bill (Consolidated Appropriation Act of 2023) in December 2022. In addition to the expanded flexibilities, the bill also unlocked unobligated administrative funds for the Office of Recovery Programs that has allowed Treasury to reopen this Contact Center. Treasury is expected to release additional guidance for the bill’s expanded eligible uses in the coming month. NACo will alert counties when this guidance is available.
Since ARPA was enacted in March 2021, counties have been working tirelessly with Treasury to ensure Recovery Funds have the flexibility to properly address our unique needs and that we are fulfilling our role as sound financial stewards. Treasury has been a critical partner and valuable resource throughout the implementation of the Recovery Fund and with the recent release of LATCF payments, this partnership is as critical as ever.
NACo also has several resources available to counties to assist with the continued implementation and investment of the Recovery Fund and LATCF. Counties may ask questions regarding ARPA recovery funds here and NACo staff will respond via email.
On February 21, the U.S. Department of Treasury resumed operations of its Office of Recovery Programs Contact Center which provides technical assistance to recipients of American Rescue Plan Act funds administered by Treasury.2023-02-21Blog2023-02-21
On February 21, the U.S. Department of Treasury (Treasury) resumed operations of its Office of Recovery Programs Contact Center which provides technical assistance to recipients of American Rescue Plan Act (ARPA) funds administered by Treasury. This includes the State and Local Fiscal Recovery Fund (Recovery Fund), the Local Assistance and Tribal Consistency Fund (LATCF), and the Emergency Rental Assistance (ERA) program. Treasury alerted county recipients to the Contact Center’s reopening on February 14, stating that:
“The Contact Center closed last year due to an administrative funding shortfall, which impacted Treasury’s ability to provide support to recipients of funding from the Office of Recovery Programs. However, late last year Congress provided additional resources for the Office of Recovery Programs in the Consolidated Appropriations Act, 2023. As a result, Treasury is able to reopen the Contact Center in order to better support recipients by answering their phone and email inquiries.”
Since the bill’s initial introduction in October 2021, NACo has advocated for the passage of the State, Local, Tribal, and Territorial Fiscal Recovery, Infrastructure, and Disaster Relief Flexibility Act to provide counties with the flexibility to invest funds in transportation infrastructure, Community Development Block Grant (CDBG)-eligible and natural disaster related projects. The bill was ultimately passed as an amendment to the Fiscal Year 2023 omnibus appropriations bill (Consolidated Appropriation Act of 2023) in December 2022. In addition to the expanded flexibilities, the bill also unlocked unobligated administrative funds for the Office of Recovery Programs that has allowed Treasury to reopen this Contact Center. Treasury is expected to release additional guidance for the bill’s expanded eligible uses in the coming month. NACo will alert counties when this guidance is available.
Since ARPA was enacted in March 2021, counties have been working tirelessly with Treasury to ensure Recovery Funds have the flexibility to properly address our unique needs and that we are fulfilling our role as sound financial stewards. Treasury has been a critical partner and valuable resource throughout the implementation of the Recovery Fund and with the recent release of LATCF payments, this partnership is as critical as ever.
NACo also has several resources available to counties to assist with the continued implementation and investment of the Recovery Fund and LATCF. Counties may ask questions regarding ARPA recovery funds here and NACo staff will respond via email.

About Maxx Silvan (Full Bio)
Legislative Associate
Maxx is responsible for analyzing legislation and regulatory activities, as well as administrative duties associated with NACo’s Finance, Pensions and Intergovernmental Affairs and Telecommunications & Technology steering committees. Maxx also helps staff NACo’s Federal Fellowship Initiative.More from Maxx Silvan
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Finance, Pensions & Intergovernmental Affairs Steering Committee
All matters pertaining to the financial resources of counties, fiscal management, federal assistance, municipal borrowing, county revenues, federal budget, federal tax reform, elections and Native American issues. Policy Platform & Resolutions 2022-2023 2022 NACo Legislative Prioritiespagepagepage<p>All matters pertaining to the financial resources of counties, fiscal management, federal assistance, municipal borrowing, county revenues, federal budget, federal tax reform, elections and Native American issues.</p>
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Legislative Associate(202) 942-4224
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