During these unprecedented times, it’s more important than ever for local governments to maintain open communication with residents in their community. When it’s not possible to meet for in-person town halls and other events, Access Live is a tool that allows government officials to virtually reach thousands of people at once, from the comfort and safety of their own homes. With Access Live, local governments are able to call their entire community, inviting residents to join important conversations. They can also simultaneously stream the audio of the event on their website and social media pages, or even host a multi-site video event, inviting participants to see their representatives and expert hosts.
During crises such as the ongoing COVID-19 pandemic, it is vital that residents receive information from trusted sources and hear firsthand about what their local government is doing to protect them. Virtual town halls give residents the opportunity to interact with important figures in their community, hear from expert guest hosts, ask pertinent questions and give feedback through polls.
Residents have been grateful to have the chance to hear directly from experts in their community and receive valuable, accurate information from reliable sources. In turn, these events help counties build public trust and receive measurable data, such as who participated, for how long, what each individual’s engagement was and which answer they chose in poll questions.
Expert guests on local government Access Live events have included members of local health departments, elected officials, such as Mayors or City Managers and city Boards of Commissioners. These guests have joined to share their expertise on the topics being discussed while responding to pertinent inquiries from residents.
Counties have relied on Access Live virtual events to communicate with residents and answer questions about topics such as:
- Available physical and mental health resources in their area
- Stimulus and unemployment checks
- Re-opening economies
- General and local Coronavirus statistic updates
- Government mandates
Access Live is a quantifiable, convenient way to engage with entire communities, without the risk of spreading germs. Virtually communicate with the people who need to hear from you, wherever they are, while simultaneously building trust and gathering valuable feedback. To learn more about how counties are using Access Live, go to http://www.broadnet.com/naco/.
