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Mr. Robin Lawton

CEO, International Management Technologies

About Mr. Robin Lawton

Robin Lawton is an internationally recognized author and expert in creating rapid alignment between strategy, customer priorities and excellence. Unlike Industrial Age experts of the last century, Rob’s principles and tools are especially relevant to the non-widget service and knowledge work we do in government. He coined the term “customer-centered culture” in his first top-rated book on Amazon. His latest is Mastering Excellence, just out in January of 2017.
 
Rob began his career in government before working with oil, education, health and computers.  You will be getting an introduction to what thousands of change leaders from government, health, education and the multi-national commercial world have learned in depth.  Rob will leave you thinking differently about what you do, who you do it for and what they want. Many in government have won prestigious recognition such as the Baldrige National Award, as a direct result of applying Rob’s C3 system. You are about to hear how.