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National Association of Counties * Washington, D.C.            Vol. 31, No. 9 * May 10, 1999

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Ohio County honored for educating
seniors about scams, crime

By Kevin Wilcox
senior staff writer


From left, Helen S. Brown, a member of the Cuyahoga County Advisory Council; Samuel P. Watts, founding member of the Cuyahoga County Safety and Crime Awareness Program; and OfficerCesar Herrera, Cleveland Division of Police, Bureau of Community Policing, discuss the county's award-winning crime prevention program.

An elderly woman gets a call from a bank inspector. He tells her that a teller in the bank has been stealing from her account. He tells the woman the bank needs her help to catch the teller in the act. Can she come to the bank and make a large withdrawal from the account? he asks.

The woman meets the inspector outside the bank. She goes in, withdraws a large sum from her account, and then gives it to the inspector outside. She gives him a deposit slip so that he can put it back into the account once the teller is arrested.

It’s a scam called The Bank Examiner, and it’s just one of the ways con men bilk senior citizens out of more than $40 billion a year, according to FBI estimates.

Phony bank examiners are having a tougher time these days in Cuyahoga County, Ohio. The county’s Safety and Crime Awareness Training (SCAT) program is paying dividends and attracting national attention. SCAT received the 1999 Public Service Excellence Award from the Public Employees Roundtable on May 3.

"We’re delighted that the project is being recognized," said Rayford Odom, coordinator of the county’s Office on Aging in the Department of Senior and Adult Services (DSAS). Odom played a key role in starting the program two years ago.


From the ground up
SCAT started as a pilot project in 1997, Odom said. When the department began work on the strategic plan, they invited senior citizens to focus groups, and surveyed thousands of others.
"Safety and crime was one of the issues that came out," Odom said. In fact, 51 percent of those returning the county’s survey said they are sometimes concerned about their personal safety.

"We noticed from national surveys, too, that financial crimes are the biggest problems for seniors because they are more vulnerable to them," Odom said. "Seniors are not familiar with con artists and the con artists play on seniors’ loneliness."

SCAT is a collaborative effort. County departments, community police officers, bank officials and others conduct crime and safety awareness seminars throughout the county, primarily in senior centers or community centers.

The county averages about two workshops a month. They’re well attended, Odom said. They’ve had as many as 150 in a workshop. In the past few years, thousands have attended.


Tailor-made
Although fraud is a hot topic for the workshops, Odom said the county works with the organization hosting the workshop to tailor the presentation to the crime problems of the area.

For instance, in some areas, avoiding drug dealers and gangs is a primary concern of seniors. Workshops in those areas focus on ways to avoid being a victim of crime. Other workshops have focused on ways to identify seniors who are the victims of abuse and neglect.

"We want to reduce victimization of the elderly," Odom said. "Many people are afraid to go outside of their homes because they fear crime. We have a triad program. Law enforcement, seniors and service providers have all come together to share their concerns."

The county is working with the American Association of Retired Persons (AARP) on a July training program for local police to help them become more familiar with the problems of the elderly.


The future
Although the program has been successful, Cuyahoga County isn’t ready to rest on its award-winning laurels. In fact, Odom is hoping the national honor will help attract more funding to the program.

"This kind of program requires coordination," Odom said. We’d like to have a staff that can coordinate this on a full-time basis. Someone has to make all these connections that make this work."

"I think this is definitely something that counties should do," Odom added. "We listened to the seniors, and they said this was a problem we needed to focus on. Letting seniors know how to protect themselves is key."

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