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County Services News


Volunteer Mentors Assist
Welfare Recipients

For more than a year, many counties have been planning how to implement welfare reform. In some counties, volunteer assistance and involvement by local community groups will play a significant role in turning those plans into successful programs.

Last October, Florida passed welfare reform now known as W.A.G.E.S. (Work and Gain Economic Self-Sufficiency).

In Pinellas County, the county administrator has made a commitment to place 250 W.A.G.E.S. clients in county departments so they will receive volunteer work experience. The county's Volunteer Service Program will be responsible for coordinating the project and will begin matching clients to positions in October.

An important component of the Pinellas County program will be volunteer job coaches from the community. They will be responsible for reinforcing the skills that clients are taught in the W.A.G.E.S Job Club. A team of paid staff, led by a member of the Pinellas County Schools' Adult Education Department, will develop training for the job coaches and the clients' orientation to the program.

In addition, the county's volunteer coordinator and three other staff members, a representative from W.A.G.E.S, and staff person from the City of St. Petersburg are planning training for staff who will be working with the clients and volunteers.

"The support and enthusiasm I have received from the Administration and the local W.A.G.E.S. Department is very exciting," said Pam Kinnaman, volunteer coordinator. "We realize that, like welfare reform, this is an experiment. However, the job coach concept presents an added dimension for success."

Boulder County, Colo. is responding to welfare reform with a collaborative volunteer component that involves several departments and divisions. Collaboration will discourage duplication of volunteer program efforts, competition for available volunteers and any confusion in the public's mind about the priorities of county programs.

The group will initially emphasize programs serving the TANF participants (formerly the county's welfare clients), and later, programs for the working poor. Volunteers will serve as both family support mentors and as job mentors.

"The community is concerned about the impact of welfare reform and the need for humane implementation," said Diane Knudsen, county volunteer coordinator, Boulder County (Colo.) Community Services Department. "Presenting a clear, coordinated message to the public regarding volunteer opportunities and providing the most supportive and well-coordinated volunteer services possible to our clients are Boulder County's goals for this program. The support of the commissioners and the department directors has been a significant factor in this collaborative approach."

In Anne Arundel County, Md. the Community Directed Assistance Program (C-DAP) is a welfare reform initiative that involves community groups helping families maintain self-sufficiency.

Community organizations, usually faith-based groups, are matched with families to provide assistance. In the past, that support has included donating a car, giving legal assistance, counseling, assisting with budgeting and helping a family member get a job.

Hennepin County, Minn. will implement a demonstration project titled "W2 Volunteers" as part of the county's welfare-to-work initiative. Tammy Nodland, volunteer services director, Hennepin County Economic Assistance, will recruit and train volunteers to serve as mentors, job coaches and speakers bureau members.

"This collaboration involves the welfare department, jobs and training programs that are county vendors, county residents and the faith community along with the Corporate Volunteerism Council," said Nodland. "With the development of volunteer position descriptions and our mentor training program, we look forward to helping the community form a network of support that will move our clients from welfare to work."

(County Services News was written by Peter Lane, research associate, Volunteerism Project.)


New affiliate planes first Annual meeting

The examples listed in the accompanying feature demonstrate the growing importance of volunteer programs in county government. Volunteer program managers bring expertise in recruiting and successfully involving citizens in local government operations. In addition, they are often a critical link to local groups and other resources in the community.

In recognition of this growing importance, the National Association of Volunteer Programs in Local Government (NAVPLG) gained affiliate status from NACo at its recent Annual Conference.

The group will serve as a resource to NACo by publicizing volunteer initiatives such as those listed in this column, by assisting counties that want to start volunteer programs, and by educating other government agencies, national organizations and the general public about the importance of volunteerism in local government.

NAVPLG will hold its first annual meeting at the International Conference for Volunteer Administration in Norfolk, Va., Oct. 28 - Nov. 1.

(For more information about the affiliate or the conference, contact Peter Lane at 202/942-4288 or plane@naco.org.)


 

 

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