Achievement Award Programs Search Results
Streetlight Maintenance Reporting Map Service
Montgomery County, MD
Population: 757,027
Program Year: 2002
Abstract:
The Montgomery County, Maryland Department of Information Systems and Telecommunications - Geographic Information Systems (DIST-GIS) team, in partnership wiwth the Department of Public Works and Transportation (DPWT), created an internet map service to enable the public (customers) to accurately locate and report malfunctioning streetlights maintained by Montgomery County Government. Customers can use the web map service to locate malfunctioning County-maintained streetlights by address, by street intersection, or by geographic area. Once a malfunctioning light is located, the customer can then select a streetlight, represented as a point on the web map, and submit a brief streetlight outage report to the DPWT Streetlight Outage Customer Service database, so that the streetlight can be processed using a web-based Administration Tool. Consequently, the map service improves customer service efficiency by providing customers with an accurate and convenient means to report streetlight outages any time of day using web browsers, such as Microsoft's Internet Explorer 5+, Netscape's Navigator 4.7, or Opera 5.12. The map service can be accessed by visiting DPWT"S Traffic Control, Lighting and Engineering (TCLE) web site http://tcle.dpwt.com/StreetLighting.html or Montgomery County Government Geographic Information Systems (GIS) Map Server (http://gis.co.mo.md.us/ims/light).
Contact:
Apollo Teng
GIS Manager
Information Systems and Telecommunications
110 North Washington Street
Rockville, MD 20850
Phone: (240) 777-2883
Fax: (240) 777-2909
For more information regarding individual programs, please contact the county contact person listed. For more information about NACo's Achievement Award program,
please contact Kathryn Murphy
|
